Ad­dress­ing the Lo­cals’ Is­sues

Uzbekistan Today (English) - - SOCIAL ORBIT -

The work of the peo­ple’s re­cep­tion of­fices of the Pres­i­dent of the Repub­lic of Uzbek­istan pos­i­tively proved it­self in the Year of Di­a­logue with the Peo­ple and Hu­man In­ter­ests. Res­i­dents come here, know­ing that they will be heard, un­der­stood and as­sisted.

- Dur­ing this time, re­cep­tion of­fices have be­come a plat­form for com­mu­ni­ca­tion with the pop­u­la­tion, en­sur­ing the ef­fec­tive func­tion­ing of the sys­tem of work with ap­peals, - notes Il­hom Raz­zokov, the head of the Peo­ple’s Re­cep­tion Of­fice of the Pres­i­dent of Uzbek­istan in Navoi re­gion. - The task of our spe­cial­ists is to be a link be­tween the res­i­dents of the re­gion and state bod­ies, or­ga­ni­za­tions and their of­fi­cials. There­fore, those who work with cit­i­zens’ ap­peals have a great re­spon­si­bil­ity. Af­ter all, peo­ple’s trust must be jus­ti­fied.

To­day eleven such or­ga­ni­za­tions in all dis­tricts and cities of Navoi re­gion have been wel­comed by cit­i­zens. Since its cre­ation more than 7,845 ap­peals from in­di­vid­u­als and le­gal en­ti­ties have been de­liv­ered to the re­gional re­cep­tion of­fice. Ac­cord­ing to statis­tics, the largest num­ber of com­plaints is from the pop­u­la­tion of Khatyrchi and Kar­mana dis­tricts, the city of araf­shan. The anal­y­sis showed that peo­ple are con­cerned about em­ploy­ment, pro­vi­sion for hous­ing and land, gas, elec­tric­ity, heat, credit, ma­te­rial as­sis­tance, pen­sions and unemployment al­lowances.

Spe­cial­ists pay at­ten­tion to the most cru­cial is­sues, as well as study the mood of cit­i­zens. As the dy­nam­ics of ap­peals shows the mood of the peo­ple is es­sen­tially chang­ing. This is also ob­vi­ous from fig­ures show­ing that at the be­gin­ning of the year, the re­cep­tion of­fice has re­ceived and pro­cessed up to 1,140 ap­pli­ca­tions per week. Now this fig­ure is 560.

Peo­ple come to the Peo­ple’s re­cep­tion of­fice to pro­tect their rights and in­ter­ests. For ex­am­ple, res­i­dents of the vil­lage of Bo­got from ma­halla “Ar­mi­jon” of the Navba­hor dis­trict ap­pealed to help them in reg­is­ter­ing cadas­tral doc­u­ments for hous­ing. This is­sue, which has been dragged on for two years, was solved by joint ef­forts of spe­cial­ists from the re­gional and dis­trict peo­ple’s re­cep­tion of­fices. At the same time more than twenty peo­ple have be­come the of­fi­cial own­ers of their homes.

And here is an­other case. Dur­ing the seven years the farmer H. com­plained to var­i­ous in­stances to re­turn him the plots of land that un­til 2009 were part of his dehkan farm. As soon as he ap­plied to the peo­ple’s re­cep­tion of­fice, his ground­lessly se­lected land was re­turned to him.

There are other cases with a pos­i­tive out­come. So, af­ter the state­ment of the in­hab­i­tants of the ma­halla “Ok­ma­chit” of the Nu­rata dis­trict, the ren­o­vated street be­came wider and more con­ve­nient for travel. Work­ers of the re­gional depart­ment of pump­ing sta­tions re­sponded to the re­quest of res­i­dents of ma­halla “Madaniyat” and re­paired the pump for their needs. Now peo­ple get ac­cess to wa­ter to ir­ri­gate their house­hold plots.

Time has shown that the formed peo­ple’s re­cep­tion of­fices of the Pres­i­dent of the Repub­lic of Uzbek­istan fa­cil­i­tate open di­a­logue and ef­fec­tive so­lu­tion of the is­sues.

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