Zera de­serves credit stop­ping tar­iff hike

Chronicle (Zimbabwe) - - National News -

ED­I­TOR — I would like to use this plat­form to thank Zera for stop­ping the pro­posed elec­tric­ity tar­iff in­crease pro­posed by Zesa.

This shows that they are tak­ing into con­sid­er­a­tion the plight of the or­di­nary per­son and busi­nesses in these harsh eco­nomic times.

We are in win­ter, a time when most elec­tric­ity is likely to be used. The in­crease would have dealt a blow to a num­ber of house­holds who are try­ing to min­imise costs in these dif­fi­cult times.

We also would like to know why Zesa by­passed the con­sumers in their con­sul­ta­tions lead­ing to the up­ward tar­iff re­view. If they did, we would like to know the chan­nel of com­mu­ni­ca­tion they used and where the con­sul­ta­tion meet­ing was con­vened.

Zera saved us from a planned am­bush, in my opin­ion. The peo­ple at Zesa need to un­der­stand that the cus­tomer is king. These pre-paid me­ters are al­ready ex­pen­sive as it is, where do they think we get the money from?

Be­fore the peo­ple at Zesa sug­gest any tar­iff in­crease they need to cut on some of their un­nec­es­sary costs. For in­stance pay­ing a pub­lic re­la­tions con­sul­tancy when they have the Fullard Gwasira led-PR team.

What is left for Zesa to do is to in­tro­duce power credit where peo­ple can use all the en­ergy loaded in their pre­paid me­ter with an op­tion of an over­draft. This would as­sist a lot of civil ser­vants and cit­i­zens at large. James Ram­bana­pasi, Harare

Fullard Gwasira

Newspapers in English

Newspapers from Zimbabwe

© PressReader. All rights reserved.