Zera deserves credit stopping tariff hike
EDITOR — I would like to use this platform to thank Zera for stopping the proposed electricity tariff increase proposed by Zesa.
This shows that they are taking into consideration the plight of the ordinary person and businesses in these harsh economic times.
We are in winter, a time when most electricity is likely to be used. The increase would have dealt a blow to a number of households who are trying to minimise costs in these difficult times.
We also would like to know why Zesa bypassed the consumers in their consultations leading to the upward tariff review. If they did, we would like to know the channel of communication they used and where the consultation meeting was convened.
Zera saved us from a planned ambush, in my opinion. The people at Zesa need to understand that the customer is king. These pre-paid meters are already expensive as it is, where do they think we get the money from?
Before the people at Zesa suggest any tariff increase they need to cut on some of their unnecessary costs. For instance paying a public relations consultancy when they have the Fullard Gwasira led-PR team.
What is left for Zesa to do is to introduce power credit where people can use all the energy loaded in their prepaid meter with an option of an overdraft. This would assist a lot of civil servants and citizens at large. James Rambanapasi, Harare