Po­lice urged to learn local lan­guages

Chronicle (Zimbabwe) - - National News - Sukul­wenkosi Dube-Matutu Plumtree Cor­re­spon­dent

HOME Af­fairs Deputy Min­is­ter Cde Obe­d­ingwa Mguni has urged of­fi­cers within his min­istry sta­tioned in Mata­bele­land re­gion to learn lan­guages spo­ken in ar­eas where they are de­ployed.

Cde Mguni said he has re­ceived sev­eral com­plaints from mem­bers of the pub­lic against po­lice of­fi­cers, Zimra and im­mi­gra­tion of­fi­cers fail­ing to com­mu­ni­cate with their clients due to the lan­guage bar­rier.

The Deputy Min­is­ter said this was a sign of dis­re­spect.

He said some vil­lagers, es­pe­cially the el­derly were com­plain­ing that they were fail­ing to com­mu­ni­cate with po­lice of­fi­cers sta­tioned in bases within their ar­eas.

He said this ap­plied to bor­ders in Mata­bele­land and other gov­ern­ment de­part­ments.

“I would like to en­cour­age of­fi­cers within the Min­istry to learn to com­mu­ni­cate in lan­guages used in ar­eas of their work.

‘‘Gen­er­ally it is a sign of dis­re­spect to com­mu­ni­cate with the el­derly in a lan­guage which they do not un­der­stand when you are in an area,” he said. “I’ve re­ceived com­plaints from sev­eral peo­ple in the re­gion about of­fi­cers from my Min­istry who can’t com­mu­ni­cate with clients.

‘‘This is un­called for be­cause those of­fi­cers are posted in those ar­eas to serve peo­ple and you can’t serve peo­ple that you can’t com­mu­ni­cate with.”

Ad­dress­ing of­fi­cers from the Home Af­fairs Min­istry sta­tioned in Bulil­ima and Mangwe re­cently, Cde Mguni said civil ser­vants de­ployed in the dis­tricts were ex­pected to speak in Kalanga as that was the local lan­guage in the three ar­eas.

“There are el­derly peo­ple in ru­ral dis­tricts who can’t com­mu­ni­cate in English and the only lan­guage they know is their local lan­guage.

‘‘Such peo­ple should be able to get the ser­vice they need when they visit a po­lice sta­tion within their area or any other Gov­ern­ment of­fice.

“This also ap­plies to posters dis­played in var­i­ous of­fices. They shouldn’t be writ­ten in English only but in the local lan­guage as well,” he said.

Home Af­fairs Deputy Min­is­ter Cde Obe­d­ingwa Mguni

Newspapers in English

Newspapers from Zimbabwe

© PressReader. All rights reserved.