Scribes tackle crowd man­age­ment at course

Chronicle (Zimbabwe) - - Sport - Sikhum­buzo Moyo Se­nior Sports Re­porter

THE Premier Soc­cer League or­gan­ised a three-day sports­writers’ work­shop in Harare last week that cov­ered a va­ri­ety of top­i­cal is­sues.

Some of top­ics in­cluded qual­i­ties of a good coach, man­age­ment of com­pe­ti­tions, role of the me­dia in foot­ball de­vel­op­ment, qual­i­ties of club man­age­ment, fair play code, me­dia op­er­a­tions, foot­ball man­age­ment as well as crowd man­age­ment, which was pre­sented by re­tired ref­eree and se­nior po­lice of­fi­cer Brighton Mudza­miri.

The pre­sen­ta­tions were rich, Mudza­miri’s pre­sen­ta­tion could not have come at an op­por­tune time fol­low­ing some vi­o­lent clashes at foot­ball matches this sea­son.

Maybe club ad­min­is­tra­tors and some se­cu­rity per­son­nel need to do a com­pre­hen­sive course on crowd man­age­ment.

Be­low is Mudza­miri’s pre­sen­ta­tion on crowd man­age­ment:

Crowd man­age­ment is de­fined as tech­niques used to man­age law­ful pub­lic as­sem­blies be­fore, dur­ing and af­ter the event for the pur­pose of main­tain­ing their law­ful sta­tus and safety.

Crowd con­trol is de­fined as tech­niques used to ad­dress un­law­ful pub­lic dis­or­der, in­clud­ing a dis­play of for­mi­da­ble num­bers of po­lice of­fi­cers, crowd con­tain­ment, dis­per­sal tac­tics and mul­ti­ple ar­rest pro­ce­dures. Un­der­ly­ing prin­ci­ples of crowd man­age­ment Make the day an event not just a match Cus­tomer ser­vice and qual­ity Do not as­sume that fans mis­be­have, but based on your own risk as­sess­ment, al­ways be pre­pared Only tar­get those that pose a threat to oth­ers Treat fans as you wish to be treated Treat fans re­spect Be friendly to the with


Be help­ful What makes Dif­fer­ence? Stew­ard­ing Polic­ing Clean­ing Main­te­nance Se­cu­rity Seg­re­ga­tion

Re­hearsed con­tin­gency plans In­for­ma­tion to fans

How to en­ter the sta­dium. How to get to the cor­rect seats/area. How to get to sta­dium fa­cil­i­ties. Sta­dium code of con­duct e.g. pro­hib­ited items like weapons, or other dan­ger­ous ob­jects. Unau­tho­rised drugs. Un­der the in­flu­ence of al­co­hol. Preven­tion of Provoca­tive and Ag­gres­sive Ac­tions

Po­lit­i­cal Ac­tion The pro­mo­tion or an­nounce­ment of po­lit­i­cal or re­li­gious mes­sages or any other po­lit­i­cal or re­li­gious means, is strictly pro­hib­ited be­fore, dur­ing and af­ter

a matches.

The match or­gan­is­ers have to guar­an­tee full safety and se­cu­rity of the spec­ta­tors in co­op­er­a­tion with the lo­cal se­cu­rity and the po­lice in the sta­dium or its vicin­ity.

Provoca­tive and Ag­gres­sive Ac­tion and Racism/Trib­al­ism

The event or­gan­iser must guar­an­tee in co­op­er­a­tion with the lo­cal se­cu­rity author­i­ties that in the sta­dium or its im­me­di­ate vicin­ity, sup­port­ers do not act in a provoca­tive or ag­gres­sive man­ner.

This in­cludes un­ac­cept­able lev­els of ver­bal provo­ca­tion or ag­gres­sion to­wards play­ers, match of­fi­cials or op­pos­ing fans, racist/ trib­al­is­tic be­hav­iours and ban­ners.

If such ac­tions arise, the event or­gan­iser and the po­lice must in­ter­vene over the pub­lic ad­dress and im­me­di­ately re­move any of­fen­sive ma­te­rial.

Stew­ards must draw the at­ten­tion of the po­lice to serious acts of mis­be­haviours, in­clud­ing racist or trib­al­ism in­sults so that of­fend­ers may be re­moved from the sta­dium. Sup­porter Li­ai­son Of­fi­cer All as­so­ci­a­tions shall em­ploy a sup­porter li­ai­son of­fi­cer. All clubs shall em­ploy a sup­porter li­ai­son of­fi­cer. The sup­porter li­ai­son of­fi­cer shall be re­spon­si­ble for en­sur­ing that all mea­sures are taken to en­sure sup­port­ers are pre­vented from en­gag­ing in any be­hav­iour that may threaten safety or se­cu­rity in­side or out­side the sta­dium.

The sup­porter li­ai­son of­fi­cer shall also make spe­cial ef­forts to iden­tify and elim­i­nate any vi­o­lent ten­den­cies and to erad­i­cate or at least re­duce ex­ist­ing prej­u­dices.

The sup­porter li­ai­son of­fi­cer shall take the fol­low­ing means to meet the above ob­jec­tives:

a. En­gage in di­a­logue with dis­sem­i­nate in­for­ma­tion.

b. Mix with spec­ta­tors and en­cour­age sen­si­ble be­hav­iour.

c. As­sist sta­dium stew­ards and po­lice in deal­ing with un­ruly fans. d. At­tend events with club sup­porter li­ai­son of­fi­cers. High–risk matches

It is the pri­mary re­spon­si­bil­ity of the league to clas­sify a match as high risk.

This de­ci­sion shall be taken as soon as pos­si­ble af­ter con­sul­ta­tion with po­lice ser­vice, in par­tic­u­lar the over­all head of po­lice ser­vices.

Strict seg­re­ga­tion of fans by al­lo­cat­ing a. Sec­tors b. Re­serve empty sta­dium dan­ger­ous spec­ta­tor sec­tors.

c. In­crease the num­ber of stew­ards and po­lice of­fi­cers.

d. Ac­com­pany fans of the vis­it­ing club out of the sta­dium

e. Em­ploy a sta­dium an­nouncer from the vis­it­ing club — @skhu­moyo2000. spec­ta­tors sec­tors and be­tween

Brighton Mudza­miri

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