Chron­i­cle faces least me­dia pub­lic com­plaints

Chronicle (Zimbabwe) - - National News - Than­deka Moyo Chron­i­cle Re­porter

TWENTY-EIGHT cases were made against the me­dia by mem­bers of the pub­lic last year , with only one com­plaint be­ing made against The Chron­i­cle.

Most of the com­plaints made through the Vol­un­tary Me­dia Coun­cil of Zim­babwe ( VMCZ) were from mem­bers of the pub­lic, MPs, coun­cil­lors and other pri­vate or­gan­i­sa­tions.

“NewsDay led with five me­dia com­plaints fol­lowed by the Mir­ror and On­line Me­dia. The Herald, Sun­day Mail and South­ern Eye had two com­plaints each while The Chron­i­cle and its sis­ter papers Sun­day News and B-Metro had one com­plaint each,” reads the VMCZ re­port.

“From the 28 for­mal com­plaints re­ceived in 2015, 22 were re­solved and fi­nalised af­ter go­ing through the ad­ju­di­ca­tion process. One case was dis­missed for lack­ing merit and two cases are still pend­ing,” reads the VMCZ re­port.

Speak­ing af­ter the launch­ing the re­port in Bu­l­awayo yes­ter­day, VMCZ pro­grammes of­fi­cer Ms Faith Ndlovu said the num­ber of re­ports made to them was a sign that mem­bers of the pub­lic now had con­fi­dence in the me­dia com­plaints mech­a­nism.

“The VMCZ be­lieves that these trends in­di­cate in­creas­ing aware­ness of and strength­ened con­fi­dence in the me­dia com­plaints mech­a­nism by the wider so­ci­ety in Zim­babwe.

“This is be­cause the mech­a­nism pro­motes a spirit of am­i­ca­ble dis­pute res­o­lu­tion while at the same time up­hold­ing the pub­lic’s right to fair, ac­cu­rate and bal­anced re­portage in line with the me­dia code of con­duct,” said Ms Ndlovu.

She said the most breached sec­tion of the code of ethics re­lated to ac­cu­racy, fair­ness and bal­ance which shows that some me­dia prac­ti­tion­ers are miss­ing the ba­sics of jour­nal­ism.

“While by no means ex­haus­tive, we hope that the re­port will en­hance un­der­stand­ing of the work of the VMCZ and the eth­i­cal chal­lenges faced by the me­dia and the re­port will con­trib­ute to di­a­logue on nec­es­sary remedial in­ter­ven­tions,” said Ms Ndlovu. — @thamamoe

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