Ef­fec­tive Com­mu­ni­ca­tion

Chronicle (Zimbabwe) - - National News -

Proverbs 18 vs 13 “He who an­swers a mat­ter be­fore he hears it, it is folly and shame to Him.”

I think one of the most dif­fi­cult things to do is to lis­ten and un­der­stand. We of­ten make the mis­take of hear­ing and not un­der­stand­ing. I have mused at the num­ber of times I have said some­thing or given an in­struc­tion and yet the out­come has not been what I thought I had com­mu­ni­cated.

Of late, my new catch phrase after I have said some­thing is to ask the lis­tener, does it make sense? In essence I am say­ing; in my mind it may have been log­i­cal and co­her­ent but at the point of de­liv­ery what the re­cip­i­ent may have heard is a set of jum­bled up words that do not make sense.

Not long ago I asked a group of my col­leagues dur­ing a meet­ing to pass on a mes­sage I had whis­pered around the room. I sent out a con­cise but in­nocu­ous mes­sage, but to the shock and hor­ror of us all, the last mes­sage that was re­peated was far from what I had ini­ti­ated.

Some­where in the maze of rep­e­ti­tion the mes­sage was lost and a to­tally new one was coined which was not far from what I had ini­tially sent out but the mean­ing was lost and thus the in­struc­tion was now dis­torted.

That pretty much sums up how we process in­for­ma­tion and how things tend to go wrong. A lot of peo­ple en­dure need­less pain as re­sult of hear­ing but not un­der­stand­ing or bet­ter still, not com­mu­ni­cat­ing ef­fec­tively.

It’s not enough to just open your mouth, the point is: has the other party fully com­pre­hended what you have just said? Many of us have been in­volved in many a fight that has been caused by this one fac­tor.

We rob our­selves of hap­pi­ness and peace when re­la­tion­ships go wrong, but some­times the whole is­sue could have been avoided by en­sur­ing that all the par­ties were on the same page at the time of con­ver­sa­tion.

What you de­liver is not nec­es­sar­ily what is heard, we owe it to our­selves in our Chris­tian walk to be ef­fec­tive com­mu­ni­ca­tors. The dif­fer­ence be­tween suc­cess and fail­ure is some­times as a re­sult of the things said that have not been heard.

In our day to day lives in our homes, work places and the church, we should ask; are we com­mu­ni­cat­ing to be heard or to be un­der­stood? We may just be at the cen­ter of many a need­less storm as a re­sult of this.

Make a con­certed ef­fort to com­mu­ni­cate what you mean and en­sure that it has not only been heard but the other party has com­pre­hended. Like­wise, if you are a lis­tener and you have not quite un­der­stood there is no shame in say­ing ,”could you please re­peat that again” and bet­ter still, re­peat what you think you have heard.

Many re­la­tion­ships, friend­ships and fel­low­ships have been ru­ined as a re­sult of words that have been said or not said that have fallen into the cracks of am­bi­gu­ity and con­fu­sion.

Do you want to be the best you that you can pos­si­bly be? Start by say­ing what you mean, don’t just bot­tle things up in the hope that the Lord will help the other party un­der­stand you. En­sure that you are un­der­stood, and as you do, a lot of the pain that has been caused by in­ef­fec­tive com­mu­ni­ca­tion will fall away.

Be blessed.

RE­FLEC­TIONS OF A WORK IN PROGRESS . . . For More Info: Visit our web­site: www.the­fig-tree.org Email us on info@the­fig-tree.org Catch us on StarFM, Mon­day to Fri­day at 0620hours

Newspapers in English

Newspapers from Zimbabwe

© PressReader. All rights reserved.