EcoCash agents fleec­ing cus­tomers

Chronicle (Zimbabwe) - - National News -

EDITOR — There is a huge and ram­pant racket go­ing on in­volv­ing many of the coun­try’s com­mer­cial re­tail shops, which in­clude gro­ceries, su­per­mar­kets, hard­ware deal­ers and oth­ers which do busi­ness over the counter such as stationery sup­pli­ers. They are all EcoCash agents. They are mak­ing roar­ing busi­ness be­cause of the cash short­ages in the banks. Cus­tomers are re­quired to pur­chase goods worth a min­i­mum of $10 and a cus­tomer can only be given $10 in cash as pay-out re­gard­less of how much bal­ance there is in the wal­let. The pub­lic is be­ing ex­ploited by these unscrupulous traders left, right and cen­tre.

Surely us­ing com­mon sense, the con­tract is be­tween Econet and the agent and so they re­mu­ner­ate each other as per the terms of that con­tract.

And yet what is hap­pen­ing now is that the traders charge me a dol­lar for the trans­ac­tion, when I have made pur­chases, more of­ten than not, very much against my free will, worth a min­i­mum of $10 as said above.

Econet have of late been “flight­ing” a mes­sage to the ef­fect that we re­port to them agents who charge for cash-out trans­ac­tions. These traders are skin­ning the pub­lic alive. They have no ethics and they are thieves with­out morals.

I feel sorry for them for they are the dark side of hu­man­ity. Even worse, they are ex­ploit­ing not only the pub­lic but also Econet com­pany as well by taint­ing its name and cor­po­rate im­age. The com­pany has to be dis­crim­i­nat­ing when ap­prov­ing agents.

As men­tioned above, when these agents say, “we can only give you $10 cash-out” the trick is that you come back for the bal­ance and they charge you till your wal­let is empty. This is day­light rob­bery. You can­not tell the po­lice. They are busy on the roads . You can­not tell the min­is­ters. They are also busy try­ing to ban im­ports. Zim­bab­weans are go­ing through a trau­matic time.

Our pain is felt by both mother and child. The for­mer is burnt on the back and the lat­ter on the stom­ach. The peo­ple of Zim­babwe need some­one, or some­thing to lean on in these trou­bled times.

They need some­one or some­thing to as­suage the ex­cru­ci­at­ing pain they are bear­ing. Oth­er­wise they are feel­ing re­jected and aban­doned. They are so vul­ner­a­ble as to be at the mercy of a tuck­shop owner op­er­at­ing around the cor­ner.

As for the Econet agents, the money they with­hold in our wal­lets is ours, not theirs. They are not do­ing us a favour.

Econet should look into this mat­ter se­ri­ously. In ad­di­tion to go­ing hun­gry many or us live on med­i­ca­tion of some sort and yet we fail to ac­cess the lit­tle money we re­ceive from the di­as­pora and what­ever we re­ceive is in the form of change.

Let us come off it, please! The agents’ busi­ness with Econet is in bad faith. Martin Sto­bart, Nh­lahlandlela Vil­lage, Lu­pane A 10KG pack of rab­bit pel­lets was sell­ing at $7.07 a few weeks ago, now it has in­creased to about $7.75. Most peo­ple who dumped quail farm­ing had taken up cuni-cul­ture and the num­ber is still ris­ing. The un­timely in­crease in rab­bit feed price will see many farm­ers fall­ing by the way­side since most are still at “foetal” stage; still try­ing to find their feet. Those who per­se­vere will use al­ter­na­tive feeds and re­duced ra­tions, thereby com­pro­mis­ing the meat qual­ity. - Thomas Murisa. Harare.

I THINK the two UK-based young­sters men­tioned by The Chron­i­cle sport are the fu­ture. It is im­por­tant to as­sess them. Bring­ing them into the cur­rent squad might be dif­fi­cult but it is good to take one or two for tour­na­ments just for ex­po­sure. Ron­aldo was in the USA for Brazil at the World Cup but he did not play be­cause the coaches wanted him to learn. — Lot Chi­takasha

WAR vet­er­ans reaf­firm­ing their sup­port for Zanu-PF is a revolutionary mile­stone to­wards unity within the party. Unity among all Zanu-PF cadres au­gurs well for our party. Best wishes for our party and na­tion com­rades. — Cde Muzvina­vanhu

THERE has to be eq­uity in in­fra­struc­ture shar­ing among mo­bile net­work providers, no free rid­ers. Each com­pany should bring in the same level of in­fra­struc­ture into this ar­range­ment. This will en­sure har­mony among ser­vice providers and con­sumers from in­con­ve­niences which could re­sult from pos­si­ble dis­agree­ments. — Malunga Jef­frey, Hwange

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