Raise­don Baya

Sunday News (Zimbabwe) - - Culture/arts/education -

I SPENT a full week try­ing to pay my DStv sub­scrip­tions af­ter dis­cov­er­ing that all my usual chan­nels and meth­ods of pay­ments had been some­how ren­dered use­less. To think there was once a time when pay­ing for tele­vi­sion had be­come so easy that my 12-year-old daugh­ter could do it on her own via phone — like she was play­ing a game. This easy way some­how ended the very week that a very wor­ried RBZ Gover­nor, Dr John Man­gudya came out on ZBCtv ex­press­ing his dis­ap­point­ment about Zim­bab­weans’ lack of pri­ori­ti­sa­tion — he couldn’t be­lieve that Zim­bab­weans were pay­ing more for DStv than they were for ed­u­ca­tion and health. The money go­ing to DStv alone was shock­ing.

So when my monthly DStv sub­scrip­tion ex­pired it was a hor­ror of hor­rors to get to my bank and be­ing told “we no longer do those pay­ments”. Only a few good banks were still of­fer­ing the ser­vice as an on­line prod­uct. When I dis­cov­ered I couldn’t pay on­line, and that I couldn’t also get some­one to pay for me, the only choice left was to lit­er­ally look for hard cash. First, I had to get bond notes — wak­ing up at 3am in the morn­ing queue at the bank, and then chang­ing these into US dol­lars (for a fee) be­fore be­ing al­lowed to pay at this bank — which charged me a ridicu­lous bank com­mis­sion too! I felt robbed walk­ing out of that bank. The ex­pe­ri­ence alone left me fum­ing and an­gry for an­other week. Why was I fail­ing to pay a sim­ple $30 when I had money in my ac­count? Why did I look for cash when the talk ev­ery­where is pa­per­less trans­ac­tions? And was DStv that im­por­tant

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