I SPENT a full week trying to pay my DStv subscriptions after discovering that all my usual channels and methods of payments had been somehow rendered useless. To think there was once a time when paying for television had become so easy that my 12-year-old daughter could do it on her own via phone — like she was playing a game. This easy way somehow ended the very week that a very worried RBZ Governor, Dr John Mangudya came out on ZBCtv expressing his disappointment about Zimbabweans’ lack of prioritisation — he couldn’t believe that Zimbabweans were paying more for DStv than they were for education and health. The money going to DStv alone was shocking.
So when my monthly DStv subscription expired it was a horror of horrors to get to my bank and being told “we no longer do those payments”. Only a few good banks were still offering the service as an online product. When I discovered I couldn’t pay online, and that I couldn’t also get someone to pay for me, the only choice left was to literally look for hard cash. First, I had to get bond notes — waking up at 3am in the morning queue at the bank, and then changing these into US dollars (for a fee) before being allowed to pay at this bank — which charged me a ridiculous bank commission too! I felt robbed walking out of that bank. The experience alone left me fuming and angry for another week. Why was I failing to pay a simple $30 when I had money in my account? Why did I look for cash when the talk everywhere is paperless transactions? And was DStv that important