ABC (Australia) - - COVERSTORY -

So what was the re­sult of a re­cent sur­vey by Volvo Buses that in­volved ask­ing 1,000 coach and bus driv­ers from 34 Euro­pean coun­tries about their work?

“Happy, sat­is­fied pas­sen­gers are the best thing about the job. The han­dling and per­for­mance of the bus and the driver’s work­ing en­vi­ron­ment mean a lot. But the most im­por­tant thing of all for the driv­ers of coaches and long-dis­tance buses is a high level of road safety,” it stated.

“Our cus­tomers’ abil­ity to re­cruit ef­fi­cient and ca­pa­ble driv­ers is a key fac­tor in the suc­cess of their busi­nesses. Con­fi­dent, com­pe­tent driv­ers drive safely and eco­nom­i­cally and give pas­sen­gers a pos­i­tive ex­pe­ri­ence. For this rea­son, driv­ers’ opin­ions play an in­cred­i­bly im­por­tant role in our on­go­ing de­vel­op­ment of the prod­ucts and ser­vices that help to make their work eas­ier. The sur­vey we have just car­ried out is one of the tools we use to gain an up-to-date un­der­stand­ing of how they re­gard their sit­u­a­tion,” said Nik­las Orre, VP Re­tail Seg­ment at Volvo Buses.

Ac­cord­ing to the sur­vey, as many as 85 per cent of them would rec­om­mend their job to other peo­ple. A to­tal of 44 per cent think that sat­is­fied pas­sen­gers are the best thing about the job, while 29 per cent put the driv­ing it­self in first place. (... cont.)

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