VOLVO COACH DRIVER SURVEY
So what was the result of a recent survey by Volvo Buses that involved asking 1,000 coach and bus drivers from 34 European countries about their work?
“Happy, satisfied passengers are the best thing about the job. The handling and performance of the bus and the driver’s working environment mean a lot. But the most important thing of all for the drivers of coaches and long-distance buses is a high level of road safety,” it stated.
“Our customers’ ability to recruit efficient and capable drivers is a key factor in the success of their businesses. Confident, competent drivers drive safely and economically and give passengers a positive experience. For this reason, drivers’ opinions play an incredibly important role in our ongoing development of the products and services that help to make their work easier. The survey we have just carried out is one of the tools we use to gain an up-to-date understanding of how they regard their situation,” said Niklas Orre, VP Retail Segment at Volvo Buses.
According to the survey, as many as 85 per cent of them would recommend their job to other people. A total of 44 per cent think that satisfied passengers are the best thing about the job, while 29 per cent put the driving itself in first place. (... cont.)