APC Australia

Synology HAT5300 12TB HDD

The NAS maker starts selling its own NAS hard drives. But, should you be buying them?

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Synology has been synonymous with NAS for some twenty years but it’s never made the drives that actually go inside its devices. Now, it’s selling branded, NAS-optimised hard disks and locking some of its NAS buyers into using them. What’s going on?

First up it’s worth examining the reasons for buying a dedicated NAS drive. The firmware is optimised for NAS workloads with error correction features helping avoid failures. Physical hardware vibration control is often included, they’re quieter, they’re rated to significan­tly higher failure tolerances, consume less power and come with longer warranties.

Such technology naturally takes many years to perfect and so Synology is using third-party drives – from Toshiba – and adding its own firmware and branding. This firmware also communicat­es directly with Synology’s DSM operating system and can be upgraded/ updated accordingl­y.

Plonking old hard drives in a NAS can generate noisy vibrations that affect performanc­e, potentiall­y shorten the life of every component inside the NAS and threaten data integrity. To this end, Synology has taken the nuclear option and is not just banning non-NAS drives from working in its forthcomin­g mid-range (and above) devices, but it will now require third-party specialist NAS-drives to be Synology certified. It’s done this, “In order to ensure consistent and reliable operation of our solutions.” This won’t be retroactiv­ely applied to existing NAS boxes but Synology adds, “Installing non-validated drives will result in Storage Pools being unable to be created [and] SSD cache cannot be created using non validated drives.” Note: if you use a Synology Expansion Unit (to add extra drives) then it will inherit whatever firmware locks the parent NAS has.

What’s rather irksome is that while Synology’s new drives are available in 8, 12 and 16TB flavours, the maximum capacity of current, certified, third-party drives is just 4TB! While we expect the likes of high-capacity Seagate NAS drives to soon be certified, only time will tell what certificat­ion requiremen­ts will do to pricing and how this will affect the market.

We’ve suffered from noisy Synology NAS boxes ourselves and using specialist drives certainly makes a difference. Installing two of Synology’s 12TB drives in a four-bay model saw annoying vibration noises caused by old predecesso­rs transform the noise from an irritating, 40-60dB fluctuatin­g drone (the noise equivalent­s of whisper-quiet and a standard conversati­on) to a steady 40dB when idling. The inherent pops and whirrs peaked at 50-60dB but, unless it’s constantly under load in a quiet home or office, it’s not distractin­g.

We ran some Windows-based tests to establish baseline performanc­e: the formatted capacity of a 12TB drive is 10.9TB and CrystalDis­kMark shows they’re capable of impressive (for a mechanical drive) 258MB/s read and write speeds. This, especially in a RAID, will easily mitigate bottleneck­s in most home and SMB environmen­ts.

Toshiba’s parent 12TB drives aren’t widely available in Australia, but Seagate’s comparable Iron Wolf rival costs around $500. In the face of this Synology’s price tag of $700 is unappealin­g. But, for forthcomin­g mid-to-high-end Synology customers, it might soon be the only option.

NICK ROSS

Too expensive and too-little evidence to justify locking out similarly specified rivals

 ??  ?? SPECS 3.5-inch, SATA III, 7,200rpm, mechanical hard drive; 256MB buffer; 2.5 millionhou­r MTTF (mean time to failure) rating; 550TB/ year workload support rating; Automatic firmware updates with DSM OS; 5-year warranty; weight 720g.
SPECS 3.5-inch, SATA III, 7,200rpm, mechanical hard drive; 256MB buffer; 2.5 millionhou­r MTTF (mean time to failure) rating; 550TB/ year workload support rating; Automatic firmware updates with DSM OS; 5-year warranty; weight 720g.

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