Ask an ex­pert phone ser­vice

Australasian Timber - - FRONT PAGE -

NOW THERE’S a new source of in­for­ma­tion for pro­fes­sion­als de­sign­ing and build­ing with wood and wood prod­ucts ... WoodSo­lu­tions Ask an Ex­pert!

Com­bin­ing an ex­ten­sive data­base of ex­ist­ing ques­tions and answers with tele­phone and email ac­cess, this new ser­vice com­ple­ments the ex­ten­sive range of tech­ni­cal de­sign guides and other in­for­ma­tion avail­able from the WoodSo­lu­tions web­site. The 2,500+ peo­ple who ac­cess the WoodSo­lu­tions web­site each day have a new rea­son to visit the Ask An Ex­pert ser­vice. Here they can find in­stant answers to their ques­tions by search­ing the ex­ten­sive data­base – or, sub­mit their own ques­tion by phone or email if they can’t find the answers they are look­ing for.

“We re­ceive en­quiries from ar­chi­tects, build­ing de­sign­ers and engi­neers on a wide range of sub­jects, some highly tech­ni­cal, for­tu­nately we have ex­perts pro­vid­ing the answers,” said Eileen New­bury, Mar­ket­ing and Com­mu­ni­ca­tions Man­ager of For­est and Wood Prod­ucts Aus­tralia, the in­dus­try ser­vices com­pany that man­ages WoodSo­lu­tions. There is a link to the Ask An Ex­pert ser­vice on the WoodSo­lu­tions home­page, or it can be ac­cessed di­rectly at http://www.woodso­lu­tions. c om. a u / Re­sources/Ask-An- Ex­per t / About WoodSo­lu­tions™ & For­est and Wood Prod­ucts Aus­tralia Lim­ited (FWPA) WoodSo­lu­tions™ is man­aged by FWPA and sup­ported by com­pa­nies and or­gan­i­sa­tions in the Aus­tralian for­est and wood prod­ucts in­dus­try. FWPA is the forestry and wood in­dus­try’s ser­vice provider, in­vest­ing in re­search and de­vel­op­ment, and pro­vid­ing re­search re­sults to the for­est and wood prod­ucts in­dus­try in Aus­tralia. FWPA aims to im­prove the com­pet­i­tive­ness and sus­tain­abil­ity of the Aus­tralian for­est and wood prod­ucts in­dus­try through in­no­va­tion, and in­vest­ment in ef­fec­tive and rel­e­vant R&D. FWPA un­der­takes in­dus­try-level ac­tiv­i­ties where a col­lec­tive ap­proach can de­liver more ef­fec­tive and valu­able com­mer­cial out­comes than in­di­vid­ual ac­tion.

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