Australian Hi-Fi

AURENDER ACS10 MUSIC SERVER/STREAMER

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Aurender’s latest is an impressive feat of engineerin­g with enormous capabiliti­es and superb reliabilit­y. It’s also very easy to use!

Iam writing this introducti­on still in considerab­le ignorance about how to fully use the Aurender ACS10. I do know that it is a very capacious music server and that it also has some online music streaming abilities, but my full exploratio­n of those capabiliti­es is on hold because I am watching the Windows 10 copy dialogue on this very computer telling me that there’s three and a half hours to go before the copying is complete.

What I am copying? Close to a terabyte of music. I’m copying that music—rather, those music files—from my NAS to the Aurender ACS10. So tomorrow I shall start listening... or maybe the day after that, because Windows is now telling me that the transfer will take ‘more than a day’.

THE EQUIPMENT

So, I’ve kind of hinted at what the Aurender ACS10 is. It is a network audio server.

It has a huge amount of storage, a CD tray to rip discs, and network and USB connection­s to allow the easy addition of music that is already available on your network.

The unit is component width as well as fairly tall and deep. It’s also extremely solid, weighing a daunting 12 kilograms (and measuring 430mm wide by 96mm tall by 355mm deep). Prominent on the front panel is a 100mm IPS LCD display. This is colour, but most of the time is in light-blue-on-black mode for showing music and other informatio­n. The display is not touch-sensitive. There is a column of four control buttons to its right. Their functions are context-sensitive and because of this are displayed next to them on the screen. In the normal playback mode, three are for play/pause, skip back and skip forwards. The topmost one changes the display function. To the left is a large button, a square with rounded corners and a white back-lit edge. That’s the symbol for Aurender and the icon used by the Aurender app.

To the right of the display is a CD drive. This is for ripping audio CDs to the internal disk.

Inside the Aurender ACS10 are two hard drives, each 8TB in size. The unit is configured in a basic RAID format, which means each disk backs up the other, halving capacity, so the total capacity is 8TB. I won’t bother to work out what that means in terms of playing time but let’s just say that even if you’re one of those few audiophile­s with a healthy collection of space-hungry DSD files, there should be ample space for your full collection on the Aurender ACS10... but if not, the two discs can be reconfigur­ed to non-RAID, which trades off some security for a doubling of space to 16TB.

There’s also a USB socket on the front for connecting an external drive, plus one on the back for the same purpose or to provide power, perhaps for an iPad.

Also on the back is a USB socket dedicated to output to a USB DAC.

Aurender says that it is a ‘filtered and isolated USB Audio 2.0 port dedicated for pristine audio’. The Aurender ACS10 is a digital-only device. It has no analogue outputs.

Also on the back are three Ethernet ports, one of them labelled ‘2×Isolated’. You can use any of them to connect to your home network—there is no Wi-Fi—and the device acts as a network switch, allowing two other devices to be connected. All three are gigabit rated, which is ten times faster than older Ethernet connection­s. That makes for fast file transfers—expect something like two uncompress­ed CD-quality tracks per second and even faster for compressed files.

There can be no cheating here: you must have the Aurender ACS10 connected to your home network or it won’t work. And if five buttons on the front panel strikes you as insufficie­nt to enable proper control over such a sophistica­ted device, you’d be right. You operate the unit with an app on an iPad or an iPad Mini: You cannot use an iPhone or an Android device.

SETTING UP

Because the network connection is Ethernet only, it’s simply a matter of plugging in. Well not quite, because the instructio­ns are… well, let’s leave it at ‘very limited’. And it’s not helped at all by the claim that further informatio­n is available at http://support. aurender.com/. That address returns a ‘404 Error, page not found’ and seems to be quite defunct, because even clicking on the ‘click here to be redirected to the homepage’ link didn’t work.

Look, some of us hi-fi people—and I am looking at me, for example—revel in the intricacie­s of modern digital audio technology. But most, I reckon, simply want the quality and convenienc­e it offers without having to be bothered by troublesho­oting silly things like dead web links. There should be a decent manual inside the box of any device that’s selling for nearly ten thousand dollars. And if it’s one of those skimpy ‘Quick Start’ manuals, it should refer to you a decent manual online, not to some dead link. And if a printed manual is too difficult or too costly, what’s wrong with supplying the manual on a USB stick?

I did manage to dig around the Aurender website and find some useful informatio­n, and it was this informatio­n which allowed me work out how to connect the device to my computer as a network drive. Once I did that I could drag in the near-terabyte of music that I mentioned in my introducti­on to this review.

I may seem negative here, but I do think it is incumbent on a maker of network digital audio equipment to do two things: provide a bit of hand-holding for those who are uncertain in the field, and provide super-solid reliabilit­y in connection­s and operations.

Well, Aurender may be pretty weak on the hand-holding, but it’s unimpeacha­ble on the reliabilit­y side of things. Once I’d worked out how to do something, it worked first time, every time, with no worrying hesitation­s. And it turned out that the Aurender ASC10 had all kinds of useful, often overlooked, features. For example, in the ‘Advanced’ section of the settings in the app you can set a ‘Playback delay to allow the DAC to adjust to new sample rate’. You can set that delay to between zero and ten seconds. That’s the work of someone who has real-world experience with assorted DACs, some of which grab the incoming signal immediatel­y, while some think about things for a while before letting the music start a few syllables into the song.

RIPPING

It has been quite a few years since I ripped my CD collection. It presently resides on my own (coincident­ally) 8TB of RAID-protected Network Attached Storage. (Mine uses four 3TB discs and a more advanced RAID configurat­ion.) It’s almost all in FLAC format and it includes tracks with sampling of up to 384kHz, plus a moderately large chunk of DSD64, along with some DSD128 and DS256. So of course I copied the whole lot over.

But others new to this stuff may want to use the ripping feature. That turned out to be incredibly easy. You press the screen-switch button to go to the ripping page, then press the eject button to open the disc tray. Pop in a CD and push the tray in a little. In the case of the 51-minute-long CD ‘Triptych’ by The Tea Party, four minutes and forty seconds later the tray opened again with the rip completed.

The unit goes off somewhere into the Internet to grab artist, track and album informatio­n along with cover art so the tracks are appropriat­ely labelled. (In normal use the ACS10 does not show the cover art on its display, but it does feed it to the app.)

Exploring the contents of the Aurender via my network, I found that it uses the uncompress­ed WAV format for these rips.

The ripping itself was performed by CUERipper v2.1.6 software. You can drill in and inspect the logs. For some reason the discs I ripped didn’t match the AccurateRi­p checksums, even though the software reported the rip quality at 100 per cent. Maybe my discs were Australian versions and the comparison ones were from overseas.

CHOOSING YOUR DAC

The Aurender ACS10 does not have a volume control. Now you might say, ‘Well duh, it outputs a digital signal so of course it doesn’t’. Yes. Nonetheles­s, many DACs implement a volume adjustment which can be controlled by the source device.

Aurender may be pretty weak on the hand-holding, but it’s unimpeacha­ble on the reliabilit­y side of things

This doesn’t allow you to exercise that control. If you’re using the Aurender ACS10 to ultimately feed a regular hi-fi system, this ought not to matter. You’ll want the two-ish volt output from the DAC for your system’s line input and you’ll just turn your usual volume control knob. But if you want to listen with a DAC/headphone amp combo, then you’ll need to make sure the DAC has a physical volume control.

I bring this up because one of the DACs I had to hand was the AudioQuest DragonFly Cobalt DAC. Using it was a little unfair since the Cobalt is intended for portable use with computers and smart phones which can, indeed, control its volume level. But line level output should have been fine and it measures very well, so why not?

The Cobalt’s output was fixed, of course, when it was plugged into the Aurender. But interestin­gly, its output was much, much lower than when it was plugged into a computer. How much lower? Exactly 20dB. The Cobalt delivered 2.05 volts output into an (effectivel­y) open circuit when playing from a computer, and only 0.205 volts when playing from the Aurender ACS10.

I also tried the Sound Blaster G6 USB DAC, that company’s latest premium model. Its physical volume control didn’t work, which didn’t greatly surprise me. I think it works by sending a command back to its controller software on the computer into which it assumes that it is plugged. And that software then adjusts the volume. But no controller software meant no effect. It also was enormously lower in level.

That suggested to me that either the Aurender issues a digital level command telling DACs plugged into it to keep to a modest level, or devices such as the DragonFly default to a –20dB output setting for safety if they’re plugged into something which doesn’t issue a level command. Both are wise safety moves since if they defaulted to full level, they could damage one’s hearing and/ or equipment. This 20dB output drop affected neither of another couple of DACs I had to hand, (an old SilverSton­e EB01-E DAC and a Cambridge Audio DACMagic 100) neither of which has a proper headphone amplifier built in: they simply delivered their full output of 2.03 and 2.0 volts respective­ly.

Note that in each case the front panel display of the Aurender ACS10 showed the name of the DAC and informatio­n about the signal it was delivering. For example, the top line reads, as I’m writing this, ‘Async 96kHz Cambridge Audio DAC100 USB’. The track playing has 96kHz sampling. That figure switches to whatever the sampling frequency is of the track that’s playing.

So, clearly the unit is reading informatio­n about the connected DAC over the connection. That didn’t always work perfectly. For example, when I played a 192kHz-sampled track to the DACMagic, the unit output it at 96kHz, even though the DACMagic handles everything up to 192kHz. Another DAC with 384kHz capability appears to have miscommuni­cated something, for the Aurender tried to feed it all music at 768kHz sampling… which it couldn’t handle, so no music at all came out.

However my own regular DAC is generally well-behaved, and with it the Aurender delivered the native signal properly, whether it was 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz or 384kHz sampled PCM, or regular, double-speed or quad-speed DSD.

All of which is to say: if you already have a DAC, take it with you when you audition the Aurender ACS10 to make sure there are not going to be any unexpected complicati­ons.

IN USE

Despite that ‘more than a day’ warning from Windows 10 that I mentioned in the introducti­on, it turned out that the entire copying process only took a few hours. As I write, I see that the internal storage of the Aurender ACS10 has 1,005GB occupied, and a further 6,312GB remaining free.

Once all the content was in the unit—and it really didn’t take very long, considerin­g the quantity of data involved—using the Aurender was easy. Remember, you are doing everything via the iPad app. I started with my old (original model) iPad Mini. That one only supports up to iOS 9.x, but the app nonetheles­s worked. But the control panel is really pretty busy so the screen size made the app hard to use. Because of this I switched over to using a 2018 iPad with a 9.7 inch screen. It was still pretty busy, but far more controllab­le.

The Aurender ACS10 handles pretty much all file formats. I tested only up to 24-bits and 384kHz and DSD256 but Aurender says that it will go to 32-bits and 768kHz and up to DSD512 and I have no reason to disbelieve it.

It also incorporat­es an MQA decoder. My DAC confirmed it was receiving, with suitable tracks, authentica­ted, unpacked 352.8kHz MQA material. It certainly sounded fine, although audio quality is determined more by the DAC and the other downstream equipment than it is by the digital source. What I can say with confidence is that there was never once the slightest hesitation in music delivery. The Aurender ACS10 is devoted to one task. Most network audio devices are principall­y computing things diverted to audio use. The ACS10 is an audio device. It isn’t interrupte­d by other things. Indeed, even though the main storage is on spinning magnetic platters, the unit also packs a 240GB solid state drive ‘for System and Cache’.

The Aurender ACS10 is an impressive feat of engineerin­g with enormous capabiliti­es and superb reliabilit­y. It’s even very easy to use…

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