GET CONNECTED

In an era where online access has never been more important, Telstra is helping families have fast and reliable internet for work, play and study

When it comes to helping families stay connected via technology, our homes shoulder much of the responsibility. From online recipe searches to binge watching our fave TV shows, they keep us entertained and informed. Yet the past year has seen this in-home connectivity take on an even more crucial role, as the number of people working and studying from home has risen. This has sharply highlighted the need for a reliable Wi-Fi connection. And that’s where Telstra and the Telstra Smart Modem come in.

THE RIGHT TOOLS

Offered with Telstra’s home internet plans for new customers who stay connected on an eligible plan for 24 months, the Smart Modem is a hybrid device that gives you a better home Wi-Fi experience. As a starting point, it links your compatible devices to the internet. But where it truly shines is if the broadband connection to your home stops, it automatically switches to Telstra’s 4G mobile network to get you back online quickly. When the issue resolves, it then switches back – without you having to do anything. That’s peace of mind in itself.

THE RIGHT ADVICE

Of course hardware is only part of the story. The rest lies in the specially trained teams in Telstra’s 340-plus stores nationally, where they have the right people committed to helping families connect to the right home internet plan for their needs. This support continues through the connection process, including if things go wrong. It’s the commitment to providing premium local service, and improved customer support, that highlights Telstra as a premium Australian internet provider. Things you need to know: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25 Mbps for downloads and 5 Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.