Achieve­ments cel­e­brated

Benalla Ensign - - Front Page -

Be­nalla’s Cooinda Aged Care held its an­nual gen­eral meet­ing on Tues­day, Septem­ber 26, cel­e­brat­ing the many high­lights it has achieved dur­ing the past year.

Cooinda Board pres­i­dent of 10 years, Colin McDon­ald, who stepped down from the po­si­tion this year, proudly touched on a few high­lights.

These in­cluded Cooinda’s out­stand­ing bench­marked res­i­dent sat­is­fac­tion rat­ing of sev­enth from 170 aged-care fa­cil­i­ties across Aus­tralia and New Zealand.

Cooinda achieved a 100 per cent com­pli­ance re­sult from unan­nounced vis­its.

It also won the Vic­to­rian/ Tas­ma­nian Ex­cel­lence Award from in­dus­try as­so­ci­a­tion Lead­ing Age Ser­vices Aus­tralia (LASA).

All of that on top of win­ning Best Busi­ness as it picked up four awards at the Be­nalla Busi­ness Net­work Awards cer­e­mony ear­lier this year.

The meet­ing at­tracted more than 80 peo­ple, who wit­nessed the pass­ing of the pres­i­dent’s po­si­tion to Be­nalla lo­cal and long-serv­ing board mem­ber Doug Smith.

In his ac­cep­tance speech, Doug reaf­firmed his com­mit­ment to sup­port­ing Cooinda’s build­ing up­grades, in­clud­ing the 28-room high-care ‘‘Ledger Wing’’, which is un­der con­struc­tion and fu­ture stages of Cooinda’s Build­ing Master Plan.

Staff, board mem­bers and vol­un­teers were also in­di­vid­u­ally recog­nised for their achieve­ments and length of ser­vices.

Eleven staff mem­bers re­ceived their 10-year ser­vice badge and en­rolled nurse Stephanie Hen­wood was recog­nised for her 15 years of ser­vice to Cooinda.

‘‘It was won­der­ful to see so many Be­nalla peo­ple at­tend this year’s an­nual gen­eral meet­ing,’’ chief ex­ec­u­tive of­fi­cer Mar­garet Al­dous said.

‘‘The sup­port we re­ceived from our com­mu­nity is very gen­er­ous.

‘‘I’d like to thank U3A for the at­ten­dance as guest speaker and choir per­for­mance.

‘‘The past 12 months has been very busy for Cooinda, so it was nice to be able to re­flect on our hard work and achieve­ments and thank the com­mu­nity for its on­go­ing sup­port.

‘‘We grate­fully thank all our board mem­bers, who con­trib­ute their ex­per­tise and time to en­sure Cooinda re­tains strong gov­er­nance and lead­er­ship and is well sup­ported as we con­tinue to fo­cus on our val­ues of de­liv­er­ing gen­uine, com­pas­sion­ate care to our res­i­dents and staff.’’

You can view Cooinda’s An­nual Re­port at or visit Cooinda’s re­cep­tion or phone 5761 3300 to re­ceive a copy.

Happy team: Cooinda Aged Care staff mem­bers at the re­cent AGM.

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