Truckline Brooklyn even better
THE Truckline Brooklyn store in Victoria unveiled its upgraded retail showroom this month, and celebrated by offering customers and community members a free breakfast or lunch.
The upgrades to the Brooklyn showroom are part of the aftermarket truck and trailer parts retailer’s nationwide effort to standardise its extensive network of 23 company-owned stores and are being conducted to ensure customers enjoy a consistent brand experience wherever they are.
Improvements include an update of the extensive warehouse, a new showroom layout to make it easier for customers to find what they are looking for, bigger displays, more prominent signage and more stock.
The upgrades follow successful new store openings in WA’s Bunbury and Queensland’s Eagle Farm last year.
According to Truckline general manager Mick Henderson, the new-look Brooklyn showroom will provide a better environment and more consistent brand experience for customers.
“As a result of the refurbishments, when a customer walks into the Brooklyn store they will immediately recognise the Truckline brand and enjoy the same experience regardless of whether they are in Victoria or Western Australia,” said Mick.
“Truckline is well-known for delivering first-class customer service across all our branches and we want to extend that reputation to our facilities as well.
“We have a catalogue of 77,000 competitively priced parts and accessories, with our inventory held in-store at any one time.
“This is just another way we can deliver on the values at the heart of Truckline: providing customers with the product they need, when and where they need it, and at the best price with industry-leading advice and support.”
LOOKING GOOD: The Truckline Brooklyn branch has been extensively upgraded to enhance the customer experience.