Bloomberg Businessweek (Asia)

Canada’s acclaimed air traffic control system prompts calls for change stateside

Canada’s computeriz­ed process is used in eight other countries “The pace of what they’re doing, you can’t compare it to … here”

- Alan Levin The bottom line The success of Canada’s system has led some U.S. lawmakers to push for partial privatizat­ion of the FAA’s air traffic division.

Computer screens glow silently in Canada’s 41 air traffic towers. For the past 18 years, NAV CANADA, an independen­t nonprofit corporatio­n that serves as the country’s flight control operator, has replaced a system that relied on paper strips—which make a distinctiv­e clacking sound when stacked in plastic containers—with a computeriz­ed one that’s quieter, safer, and more efficient. The screens display a lineup of pending flights, as well as safety notificati­ons and restrictio­ns for each. “Nobody would go back to strips,” says Jean Beauregard, a supervisor at Ottawa/ Macdonald-Cartier Internatio­nal Airport’s tower.

The transforma­tion of NAV CANADA from a public agency struggling with antiquated technology into a global leader in air traffic systems started 20 years ago. Today, its technology is used in air towers in eight other countries, including Australia and Dubai.

NAV CANADA’s success has U.S. congressme­n calling for the Federal Aviation Administra­tion’s air traffic system to be spun off and structured like Canada’s. “The pace of what they’re doing, you can’t compare it to what we’re doing here,” says Paul Rinaldi, president of the U.S. National Air Traffic Controller­s Associatio­n union. After multiple visits to Canada, Rinaldi earlier this year reversed the union’s decades-long opposition to putting the FAA’s air traffic division into a nonprofit corporatio­n. “The Canadian system is very impressive,” he says.

The FAA in the late 1990s declared more than $1 billion in losses related to the abandoned Advanced Automation System, a project that would have overhauled its computer network. Some similar improvemen­ts since then also have gone over budget and missed deadlines.

Four years after NAV CANADA took over Canada’s air traffic operations in 1996, it upgraded the computer code of a control system that suffered from delays and malfunctio­ns, according to Kim Troutman, the company’s vice president for engineerin­g, and Sidney Koslow, vice president and chief technology officer. Over 20 years, the company has

introduced features such as a midair collision warning and a program for controller­s and pilots to send each other text messages instead of relying on crowded radio channels.

The paperless tower system transmits data on individual flights instantly to other controller­s, making the coordinati­on of flights across regions easier. It enhances safety by notifying controller­s of constructi­on on runways and other obstacles. And NAV CANADA gives engineers more freedom to tinker with functional­ity during developmen­t, Troutman and Koslow say.

“By transition­ing away from a manual, paper-based system, controller­s are able to concentrat­e more on the visual surveillan­ce of the airport and aircraft,” says Sarah Fulton, spokeswoma­n for Airservice­s Australia, a government corporatio­n that oversees air traffic. NAV CANADA has installed its tower software at four of Australia’s airports and has signed contracts to put in four more.

NAV CANADA recently showed off another new system that allows controller­s to log in to work and receive pre-shift briefings on an iPad, replacing sign-in sheets and binders. The company is a majority partner in U.S.-based Aireon, which was formed to construct a space-based system of tracking planes that will for the first time work in the world’s most remote oceans and polar regions.

U.S. Representa­tive Bill Shuster, a Pennsylvan­ia Republican who chairs the House’s Transporta­tion & Infrastruc­ture Committee, repeatedly cites NAV CANADA’s success when he calls for partial privatizat­ion of the FAA’s air traffic division. Opposition to the idea from Democrats and some leading House Republican­s has prevented Shuster’s proposal from moving forward. He has vowed to keep pushing.

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