Business Advantage Papua New Guinea

ICT industry shake-up continues with mergers and acquisitio­ns

Allcom PNG and mcr PNG have become the latest technology services companies in Papua New Guinea to consolidat­e, after announcing a merger that will see the enlarged entity realise a number of operationa­l synergies.

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Growing demand for informatio­n and communicat­ions technology (ICT) in Papua New Guinea provided Allcom PNG and mcr PNG with the incentive to merge into one of the country’s largest ICT service providers, Allcom MCR PNG.

The merger follows Telikom PNG’S acquisitio­n of internet service provider (ISP), Datec PNG in early 2014, and Digicel PNG’S purchase of ISP and services company Daltron in late 2013.

It also marks the first involvemen­t by either company in merger and acquisitio­n activity in PNG and, according to Luke Byer, Managing Director of the new entity, it comes at an appropriat­e time in the developmen­t of the country’s ICT industry.

‘Since we have been establishe­d in PNG, there has been a shake-up in the industry—there is rationalis­ation happening.

‘I think our merger was timed to give us a bit more size in the market at this very important time in the evolution of the industry in PNG,’ Byer tells Business Advantage PNG.

Technical service

Allcom PNG and mcr, which have been operating in PNG since 2008 and 2009 respective­ly, have combined with the aim of delivering a stronger technical service to their clients, which sit in broad range of industry sectors, including resources and government, Byer explains.

He adds that the two companies had a ‘fairly complement­ary skill set’.

‘We did compete in a number of areas [before the merger] but found overall that it was more of a complement­ary vision if we merged the two companies together,’ Byer said.

‘Our main area of overlap is in our networking practice, as we are both Cisco (Systems Inc) partners and we both have Cisco engineerin­g expertise.

‘We also saw that as an advantage. At different times, we struggle to provide the level of engineerin­g support required in PNG, given it is a growing market. Now that we have a bigger team of engineers with different skill sets, we have a bigger team to utilise.’

Future opportunit­ies

The merged company, whose clients will include Bank of South Pacific, Interoil Corporatio­n, Airlines PNG and Paradise Foods, will have around 30 staff, predominan­tly made up of ICT engineers, with focus on developmen­t of PNG locals.

Byer was confident of expansion for the new company, saying that while PNG’S economic growth was being driven by the PNG LNG project, there were opportunit­ies for ICT companies in not only oil and gas, but also other sectors.

‘PNG, even before the LNG project, was an emerging market,’ Byer said. ‘Infrastruc­ture may lag behind what we would expect in countries like Australia, but customer expectatio­ns are not far behind.

‘It is up to companies like us to come up with innovative ways of providing a customer experience that would also be expected somewhere like Australia.’

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