The top tips for CIOs and senior management contemplating digital transformation
• Review communication channels every six months to and assess what is working and what can be improved • Talk to employees about their expectations regarding mobility in the workplace, are they currently being met? • Consider BYOD – do your current systems facilitate this shift in device behavior? • Check out the competition - are they more effective and streamlined? • Consider what communication channels you are relying heavily on – is it primarily phone and email. Is this the most efficient way for employees to communicate? • Don’t consider your business processes and content management as ‘done’ – it should be constantly evolving based on mobile trends and consumer/employee needs. • Rather than focusing on the roll out of a platform, focus on end solutions.