The top tips for CIOs and se­nior man­age­ment con­tem­plat­ing dig­i­tal trans­for­ma­tion

Business First - - TECHNOLOGY -

• Re­view com­mu­ni­ca­tion chan­nels ev­ery six months to and as­sess what is work­ing and what can be im­proved • Talk to em­ploy­ees about their ex­pec­ta­tions re­gard­ing mo­bil­ity in the work­place, are they cur­rently be­ing met? • Con­sider BYOD – do your cur­rent sys­tems fa­cil­i­tate this shift in de­vice be­hav­ior? • Check out the com­pe­ti­tion - are they more ef­fec­tive and stream­lined? • Con­sider what com­mu­ni­ca­tion chan­nels you are re­ly­ing heav­ily on – is it pri­mar­ily phone and email. Is this the most ef­fi­cient way for em­ploy­ees to com­mu­ni­cate? • Don’t con­sider your busi­ness pro­cesses and con­tent man­age­ment as ‘done’ – it should be con­stantly evolv­ing based on mobile trends and con­sumer/em­ployee needs. • Rather than fo­cus­ing on the roll out of a plat­form, fo­cus on end so­lu­tions.

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