Business Franchise Australia and New Zealand

The Lott - Festive Season Foot-Traffic

- www.thelott.com/franchise

Knowing that this time of year is one of the biggest for its franchisee­s, the Lott ensures its retailers are provided with not only innovative and exciting products but also the extra support to ensure their gifting season can be their best season.

In the lead up to the holiday shopping period, the Instant Scratch-Its team at the Lott works hard to develop exciting and fun Christmas Instant Scratch-Its games that are the perfect gift – whether they are popped in a Christmas card or used as a gift tag. These products provide an excellent add-on gift to many of our franchisee­s’ product ranges or an excellent cross-sell for others. In 2018, over 8.2 million Instant Scratch-Its tickets were sold, with the 2019 figures expected to be in the same range.

To complement this exciting festive range, the Lott provides its retailers with in-depth support to help them reap the benefits of the busy period. This support includes educating franchisee­s about the product range, providing inspiratio­n on how to display and sell the product, and creating promotiona­l templates for local area marketing and more.

Speciality gifting accessorie­s, such as tinsel Christmas trees, themed envelopes and Santa stockings, are designed and dispatched to franchisee­s to inspire gifting options for their customers. The Lott has also introduced specialise­d floor merchandis­ing units to help profile Instant Scratch-Its tickets. During the 2019 merry season, over half a million pieces of gifting merchandis­e were ordered by the Lott franchisee­s to meet their customers’ demands for easy gifting options.

Franchisee with the Lott, and owner of CTC Erskine Park, Fares Shanoudi said the Instant Scratch-Its gifting options helped add another dimension to gifts being sold in store.

“We add Instant Scratch-Its, lights and candy canes to novelty Christmas trees and wrap them up in cellophane and we also package up Christmas baubles with Instant Scratch-Its added to them,” she said.

“We price these up at different price points from $20 to $50 and place them in high traffic areas, so they are constantly seen.

“We have seen an increase in sales during the

Christmas period year on year, and we are looking forward to seeing what the results are after the 2019 festive season!”

The franchisee­s are also supported by a dedicated ‘Santa’s workshop’ portal on the Lott’s intranet, which has dedicated resources for retailers to leverage the potential increased foot-traffic the festive season brings. Retailers simply log onto their portal and download informatio­n about the product, step-by-step instructio­ns on how to sell gift packs and more.

Recognisin­g this time of year was a crucial trading period for its retailers, the Lott General Manager Lotteries Retail Antony Moore said his goal was to provide additional products and support to franchisee­s.

“We know that there are three major gifting periods throughout the year, Mother’s Day in May, Father’s Day in September and the Christmas season from late November to December 24,” he explained.

“Each year we ensure that our retailers have an enticing offer for their customers through specialise­d Instant Scratch-Its and other special promotiona­l lottery draws, such as the annual Saturday Lotto $30 million Megadraw.

“Not only do these specialist products and promotiona­l lottery draws entice people into a retail outlet, but the increased foot-traffic also provides an opportunit­y for our retailers to cross-sell their other products.”

With the busiest time of year out of the way, the Lott is already working on ways to support its franchisee­s during the next gifting season – Mother’s Day is only a few months away!

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