BASKIN-ROBBINS’ FIRST HOME-DELIVERY FOCUSED CAMPAIGN SCOOPS A WIN AT AWARDS

Baskin-Robbins (BR) Australia’s 2019 winter campaign, “Stranger Things are happening at Baskin-Robbins” has been recognised as an ABA100 Winner for Marketing Excellence [MXA] in The Australian Business Awards 2020.

The campaign involved BR Australia partnering with Netflix to launch Stranger Things’ third season and working with agency partners, Type + Pixel and Foxed Glove, to turn “Sci-fi fans” into “ice cream fans” across a new millennial and Gen Z demographic.

Products were sold instore at BR Australia locations and via a worldfirst ‘Scoops Ahoy’ virtual restaurant (a homage to the name of the ice cream parlour in the series), with ice cream delivered by Uber Eats.

BR Australia National Marketing Manager Julian Casa said accolades for the campaign showed the company’s efforts in reinvigorating the brand in recent years. BR was also named the ABA100 Winner for Marketing Excellence [MXA] in 2019 for its Creature Creations campaign.

“Being awarded the ABA100 Winner for Marketing Excellence [MXA] in The Australian Business Awards for two years in a row is wonderful recognition of the efforts and investment we’ve made to elevate the brand through product innovation and delivery,” he said.

Along with massive engagement across BR Australia’s digital platforms, the franchise’s delivery channel experienced an increase during the campaign.

“The 2019 Stranger Things campaign allowed us to optimise our delivery channel which became incredibly useful this year when many guest experiences moved to home delivery,” said BR Australia General Manager Ben Flintoff.