Pack & Send – The Rise and Rise of Pack & Send

ECOMMERCE GROWTH IS TAKING PACK & SEND TO NEW HEIGHTS

PACK & SEND’s investment in innovative proprietary technology has enabled franchisees to exploit the increased demand in eCommerce order fulfillment services - resulting in record sales for the brand.

Franchises are in high demand at PACK & SEND. This includes even within its own network. Since July 2020, eight franchisees have highlighted the confidence they have in the business model by investing in their second or third franchise outlet.

PACK & SEND currently has 110 Service Centres nationally and is looking for quality franchisees to service customers in a further 40 key locations, as the market demands more flexibility, convenience and choice in parcel deliveries.

Software solutions providing customised shipping solutions and increased profit streams to our franchisees

Ecommerce shipment volumes through PACK & SEND’s shipping technology platforms (PACK & SEND Live, PowerSender & Online Self Service) in Australia have risen by over 200% since July 2020. This has resulted in a 110% increase in the passive income stream received by franchise owners through PACK & SEND’s ecommerce shipping technology.

Current projects for PACK & SEND include introducing a range of new flexible B2C value add services in 2021. One focus is building more technology to help PACK & SEND win even more sales in the high growth eCommerce order fulfilment market, including having the PACK & SEND network act as local fulfilment centres. This will give customers the option to hold stock through multiple PACK & SEND Service Centres nationally, enabling consumers to have same day delivery or pick up after placing an order on a web store.

Entrepreneurial Business Owners Become Multi-Unit Franchisees

PACK & SEND have always had entrepreneurial franchisees expand and fulfill their multi-unit business goals, with a number of franchisees operating 2 or 3 Service Centres for several years.

However, this trend has increased even further in recent times, as franchisees appreciate the value of PACK & SEND’s technology, which can give them access and visibility of real time data across their multiple locations. Further, the technology has increased the comprehensive customised services on offer, enabling PACK & SEND franchisees to exploit new markets, including the high growth market of regular eParcel sending customers.

Record Sales for PACK & SEND

In the 2020/21 financial year PACK & SEND’s global system-wide sales has yearto-date ( July to November) increased by over 30%. This growth corresponds with increased franchisee profits as franchisees operate on a business model with relatively fixed operating costs.

CEO & Founder Michael Paul said the company “has been riding the eCommerce wave, and the results were also an indication of the strength of the PACK & SEND business model during the challenging global economic period”.

PACK & SEND’s customer centric focus has the company continuing to invest in its Service Centre network, people, and proprietary technology solutions to offer even more value and choice to customers as the demand for ecommerce propels skyward.

“Commerce and consumer behaviour have fundamentally changed, and PACK & SEND is well positioned to leverage its assets to add value in the last mile delivery of ecommerce purchases. This will add value to our franchisee businesses and has driven the current strong interest in franchisees becoming multi-unit owners” said Paul.

To find out more about our national opportunities and the franchise model, call 02 8778 5608 go to our website www.packsend.com.au/own-a-franchise