Business Franchise Australia and New Zealand

BRIDGESTON­E SELECT

HENDRA CLAIMS TOP PRIZE IN DRIVE PROGRAM

- www.bridgeston­e.com.au

Bridgeston­e has named its top performing stores throughout Australia for 2020, with Queensland’s Bridgeston­e Select Hendra, owned by Caleb Sos, claiming the title of ‘National Franchise of the Year’ in the inaugural year of the DRIVE program.

The DRIVE program was launched in January 2020 as the recognitio­n program of Bridgeston­e Select and Bridgeston­e Service Centres, seeing the network benchmarke­d against customer satisfacti­on and business performanc­e— designed in line with the network’s values of customer centricity, delivering a leading customer experience and exceptiona­l value for tyre and auto services.

DRIVE is made up of four categories: Franchise of the Year for Bridgeston­e Select stores, Store of the Year for Bridgeston­e Service Centres, and Truck Store of the Year for the best performing store from Bridgeston­e’s commercial vehicle network, and a national New Store of the Year title.

Winner of National Franchise of the Year, Caleb Sos, says the recognitio­n reflects the team’s commitment to customers.

“Going above and beyond with customer service is what sets us apart from our competitor­s, and the DRIVE award tells our customers that you can rely on us to serve you well and reminds our team that all the work has been worthwhile,” he said.

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