ADP appoints new Managing Director, Australia and New Zealand (ANZ)

ADP (Automatic Data Processing), a leading global technology company providing human capital management (HCM) solutions, has appointed leading client experience executive Kylie Baullo to head the ADP ANZ region as Managing Director, Australia and New Zealand.

In her role, Mrs Baullo will be responsible for defining and leading the business strategy for ADP in Australia and New Zealand. Mrs Baullo will work closely with the global leadership team to identify key growth opportunities while modernising ADP’s product offerings, including bringing Next Gen solutions to markets in the region.

Prior to this appointment Mrs Baullo was VP, Client Services, Asia Pacific. In this role she reorganised the individual country and product-specific Relationship Management teams into a single, APAC Client Success organization with a product-agnostic, client-centric remit. She has also been instrumental in driving the client experience forward via the deployment of best-in-class service tools, product enhancements and digital automation initiatives that have enabled the APAC region to achieve a 100% paperless operating model and drive

significant improvements to the company’s Net Promoter Score (NPS).

“ADP is committed to building a better world of work and even more so in this present climate,” said Peter Hadley, President – Asia Pacific for ADP. “With Kylie, who has been a tremendous resource for ADP since the day she joined, we have an accomplished leader with deep expertise in the business and a track record of driving consistent growth. We’re excited to see her leading the future strategy for the ANZ region.”

Mrs Baullo will be reporting to Peter Hadley, and will continue to be based in Melbourne, Australia.