RISE OF PERSONAL SMARTPHONES IN THE SERVICE INDUSTRY HIGHLIGHTS THE NEED FOR BRING YOUR OWN DEVICE (BYOD) POLICIES
A new study reveals that more than half of casual employees say their current role prevents them from maximizing their full potential at work. The research from WorkJam, a leading digital workplace platform, found that 61 per cent of frustrated employees cited scheduling and communication pain points as reasons for leaving. The study also found that the workers had little resistance to the idea of implementing a Bring Your Own Device (BYOD) policy at work.
The study polled over 1000 US-based hourly employees and employers across the retail, hospitality, logistics, healthcare, and banking industries to determine sentiment around BYOD policies. Results showed that 57 per cent of millennials would prefer to use their personal mobile devices to access information such as schedules and training materials. WorkJam also found that more than two thirds (69 per cent) of employees believe that with the right mobile app, they’d have an easier time picking up shifts that accommodate their schedules.
According to Steven Kramer, president and CEO of WorkJam, these findings should call attention to the impact that implementing a BYOD workplace policy can have when it comes to building a more engaged and productive workforce.
‘It’s never been more imperative that employers put the power of communication and scheduling into employees’ hands,’ Kramer said.
A digital workplace platform can help employers to boost employee productivity, increase transparency throughout the company, and improve the employee experience by harnessing the power of their personal devices. For example, getting in touch with a manager is only a few taps away, and important training materials can be accessed whether the employee is at home or work. This gives employees greater control over their work-life balance, boosting morale and lowering instances of turnover.
Organisations that make this investment now can get ahead of the competition while enhancing culture and creating opportunities for increased efficiency. ‘It’s no longer a question of whether organisations should adopt a digital workplace policy,’ Kramer said. ‘It’s about when they should make the change.’