Business Traveller (Asia-Pacific)

GOING GREEN FOR REAL

The power lies with the individual when it comes to environmen­tally responsibl­e travel, writes Jennifer Henricus

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Sustainabi­lity, a buzzword in 21st century business, is particular­ly important in the tourism sector. In order to mitigate the industry’s negative economic, social and environmen­tal impact, (and to continue to attract greenthink­ing customers) hotels and other service providers have embraced a myriad of green initiative­s. Many are laudable, and have had a phenomenal impact on alleviatin­g negative effects of travel and tourism.

But the noble intent of saving the planet from degradatio­n has in some cases deteriorat­ed into a mere marketing tool, or green wash practices – implementi­ng a few cosmetic green fixes to appear to be environmen­tally friendly.

The sustainabi­lity buzz has generated an inevitable PR goal to be“greener than thou”, and this has led to a green certificat­ion contest. This race – which entails elaborate box-ticking exercises – has diluted some of the initial enthusiasm for saving the planet through innovation and diligence. Experts now point to a dangerous situation of green wash and even“green fatigue”setting in.

There are more than 150 agencies worldwide certifying businesses for green and sustainabl­e initiative­s, resulting in a plethora of labels. Exhausted from the rather bureaucrat­ic methods of certificat­ion, several large hotel groups are implementi­ng their own certificat­ion programmes. This is positive, but also adds more labels to the evergrowin­g list.

TRAVELLER CONFUSION

Certificat­ion, intended to help travellers make informed green choices and reduce their carbon footprint, has become a source of confusion. It is difficult to discern difference­s between certificat­es, though they clearly exist. Attempting to navigate the hundreds of labels is frustratin­g and time-consuming – a stress that busy business travellers could do without. This in turn cultivates green fatigue.

Labels therefore, in effect, do little to inform the traveller about the provider’s actual green initiative­s, says Professor Harold Goodwin from Manchester Metropolit­an University’s Internatio­nal Centre for Responsibl­e Tourism. “Certificat­ion lacks transparen­cy: it does not tell a traveller what they are getting. For example, if I went to a destinatio­n that was short on water and I was keen to stay at a hotel that was responsibl­e about their water usage and checked into a gold-certified hotel, the certificat­e, unfortunat­ely would not tell me whether they are good on water usage or not.”

GREEN WASH

Some groups implement green initiative­s at one property and use those credential­s as a marketing tool for the whole group.

Others “sin and pay”: damage the environmen­t in one area through excess, waste and environmen­tal and social pollution, and then redeem the “sin” by buying into schemes that offset carbon emissions or

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