Business Traveller (Asia-Pacific) - - INBOX YOUR LETTERS -

I re­cently trav­elled with BA from Heathrow to Abu Dhabi and was very im­pressed with the punc­tu­al­ity and crew.

Af­ter ar­riv­ing at my ho­tel and un­pack­ing my case, I could not find my glasses. I checked in for my re­turn flight six days later to find my glasses wait­ing for me be­hind the BA counter! I had left them in my seat on the out­bound flight.

I was so im­pressed with the ef­fi­ciency of BA. BA will cer­tainly have my busi­ness in the fu­ture; well done to them! Julie Bond, Lon­don

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