CATHAY PA­CIFIC DATA BREACH – WORSE THAN BRI­TISH AIR­WAYS…

Business Traveller (Asia-Pacific) - - INBOX FORUM -

POST DEREK1948

Hav­ing just read about a data breach at Cathay Pa­cific (CX) af­fect­ing nine mil­lion plus peo­ple that hap­pened in March, I won­der what the com­ments will be about this, com­pared to the vit­riol hurled at Bri­tish Air­ways (BA)? Just ask­ing?

➜ STEVE SCOOTS

Ac­cord­ing to CX it was over nine mil­lion pass­port num­bers and Hong Kong iden­tity card num­bers, but credit card de­tails were just a few hun­dred ex­pired ones. I don’t see this in the same light as Bri­tish Air­ways – any­one who trav­els is al­ways giv­ing out pass­port de­tails ev­ery time they check in to a ho­tel, so chances are all our pass­port de­tails are out there some­where.

➜ IAN FROM HKG

The data ac­cessed was “pas­sen­ger name; na­tion­al­ity; date of birth; phone no; email ad­dress; pass­port no; iden­tity card no; FFP mem­ber­ship no; cus­tomer ser­vice re­marks and his­tor­i­cal travel in­for­ma­tion”.

That is one hell of a lot of in­for­ma­tion and seems more than enough to in­dulge in some com­pre­hen­sive iden­tify theft. The worst bit? This data was ac­cessed in March! Seven months ago! And they’re only telling peo­ple about it now!

CX can hardly fail to be aware that re­spon­si­ble com­pa­nies dis­close this sort of is­sue promptly, and clearly made a de­ci­sion not to – one can only won­der why, and what trig­gered it now.

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