Mar­riott con­firms guest data breach

Business Traveller (Asia-Pacific) - - UPFRONT -

MAR­RIOTT is the lat­est in a string of ma­jor com­pa­nies in the travel sec­tor to an­nounce that hack­ers man­aged to gain unau­tho­rised ac­cess to its data­bases, with the data of around 500 mil­lion of its guests hav­ing been ex­posed.

In­ves­ti­ga­tions into the breach have shown that there has been unau­tho­rised ac­cess to the Star­wood net­work since as far back as 2014. Sources told The New York Times that the hack was part of a Chi­nese in­tel­li­gence-gath­er­ing ef­fort that also hacked health in­sur­ers and the se­cu­rity clear­ance files of mil­lions more Amer­i­cans.

For most af­fected guests, data ac­cessed in­cluded some com­bi­na­tion of name, mail­ing ad­dress, phone num­ber, email ad­dress, pass­port num­ber, Star­wood Pre­ferred Guest ac­count in­for­ma­tion, date of birth, gen­der, ar­rival and de­par­ture in­for­ma­tion, reser­va­tion dates and com­mu­ni­ca­tion pref­er­ences. Mar­riott has since launched a call cen­tre and ded­i­cated web­site (an­swers.kroll.com), as well as of­fer­ing free Web­watcher en­roll­ment for af­fected guests. mar­riott.com

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