Business Traveller (Asia-Pacific)

Air China Beijing Lounge

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BACKGROUND

Beijing Capital Airport has three terminal buildings overall, but Air China’s operations are largely limited to Terminal 3. In total, China’s national carrier has eight different lounges in what is easily the country’s busiest airport, with different facilities available for domestic, internatio­nal and transit passengers, along with three VIP lounges. At Beijing airport, internatio­nal first and business class passengers are afforded separate lounges, though they are located close to one another.

WHERE IS IT?

On the second floor at the far end of Beijing Capital Airport’s internatio­nal Terminal 3 building, near gates E13 to E18. You’ll need to take a lift or the escalator to get up to the second floor, though generally signage is good at the airport and the lounge is easy to find.

WHO CAN ACCESS?

Passengers flying in business class on board Air China flights to internatio­nal destinatio­ns as well as Hong Kong, Macau and Taiwan. Phoenix Miles Gold tier members and above can also enter with one guest, providing the guest is departing on a Star Alliance member-operated flight on the same day. Star Alliance Gold members and above can also enter the lounge.

WHAT’S IT LIKE?

Busy. Despite its size and large number of seats, when I arrived at the lounge just after 4pm the place was heaving and while there wasn’t a queue to get in, there were practicall­y no seats available. After making a few rounds trying to scope out a four-person space, my other travel companions and I decided to simply split up and attempt to claim a rogue empty seat in already occupied areas.

Just before going in, I was accosted by one of the lounge “dragons” guarding the entrance, who stood up and loudly exclaimed “no photos!” when I tried to take a picture of the entrance desk. My interactio­ns with the lounge staff never really progressed to a more cordial level after that.

The design of the lounge is certainly unique. The entire space is a long, quadrilate­ral shape with seating largely located to the edges, though there is a large, round gazebo-esque structure in the middle with a few more seats within (they seemed largely similar to what was available elsewhere, however). Generally these are “one size fits all” armchairs with small tables – though there are few stools located at the bar.

Internatio­nal power sockets are located by most tables, though there is only one for each table of two to four people, meaning you may need to stake your claim to it early or fight to secure one.

At the far end of the lounge is the food and beverage section. The bar is self-serve, but there was a reasonable selection of different spirits available. There are also a few refrigerat­ors located around the lounge with canned soft drinks and beer. Food options, meanwhile, were presented as a buffet with dim sum on one side and cooked dishes on the other. The quality was nothing to write home about, though I’ve certainly had worse in an airline lounge. One of the big problems I found was that the plates were rather small, meaning you had to pile up food onto a single small plate if you wanted to avoid having to make multiple trips across the lounge.

Just before the dining area are the washrooms and shower room, though this was occupied. Back towards the reception desk you’ll find a TV area, with a small business centre as well as a massage and sleeping area just beyond at the end of the lounge.

Despite its size and large number of seats, when I arrived at the lounge just after 4pm the place was heaving and there were practicall­y no seats available

VERDICT

An adequate business class lounge in most regards, though certainly not one that will leave a lasting memory. Its biggest issue is that it’s simply too crowded, meaning you’ll have to make do with what you can get – not exactly how you want to feel as a premium customer. Craig Bright

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