Ascott’s new mobile app

ASCOTT has launched a mobile app for members of its loyalty programme, Ascott Star Rewards (ASR). The Singapore-based serviced residence company’s new “Discover ASR” mobile app acts as a “one-stop 24/7 digital concierge for ASR members”.

Members can search for “special deals” and book their stay at about 200 participating properties in more than 25 countries through the mobile app. They can also manage their reservations, perform self check-in and checkout, redeem e-vouchers, and view their ASR membership status as well as points earned and redeemed via the app.

In January 2021, Ascott says members will be able to customise their stay by sharing their pre-arrival and in-stay requests. They will also be able to share feedback on their stay through a pulse survey in the mobile app. the-ascott.com