Holiday payment changes
THERE will be some changes to payments and services over the Christmas and New Year holiday period for Centrelink, Medicare and Child Support customers.
All service centres and most phone lines providing Centrelink, Medicare and Child Support services will be closed from December 25-27 and on Monday, January 1, 2018.
Department of Human Services general manager Hank Jongen said self-service options would continue to be available during the holiday period.
“The department’s Express Plus mobile apps, phone self-service lines and online accounts through myGov, are the easiest way to do business with us over the Christmas and New Year break,” Mr Jongen said.
“People will be able to check their reporting dates, update their details and report their earnings quickly and easily with these options. People can also lodge some Medicare claims this way.
“It’s important to remember that an early payment is not an extra payment – it’s just the normal payment paid early. People may need to budget carefully so this payment lasts until their next payment is due.”
People can transfer funds to their BasicsCard throughout the holiday period by using self-service or phoning 1800 132 594 between 8am-5pm. BasicsCard balances can be checked at any time by phoning 1800 057 111.
Find out more at humanservices.gov. au/holidays.