Hol­i­day pay­ment changes

Sunshine Coast Daily - Caloundra Weekly - - NEWS -

THERE will be some changes to pay­ments and ser­vices over the Christ­mas and New Year hol­i­day pe­riod for Cen­tre­link, Medi­care and Child Sup­port cus­tomers.

All ser­vice cen­tres and most phone lines pro­vid­ing Cen­tre­link, Medi­care and Child Sup­port ser­vices will be closed from De­cem­ber 25-27 and on Mon­day, Jan­uary 1, 2018.

Depart­ment of Hu­man Ser­vices gen­eral man­ager Hank Jon­gen said self-ser­vice op­tions would con­tinue to be avail­able dur­ing the hol­i­day pe­riod.

“The depart­ment’s Ex­press Plus mo­bile apps, phone self-ser­vice lines and on­line ac­counts through myGov, are the easi­est way to do busi­ness with us over the Christ­mas and New Year break,” Mr Jon­gen said.

“Peo­ple will be able to check their re­port­ing dates, up­date their de­tails and re­port their earn­ings quickly and eas­ily with these op­tions. Peo­ple can also lodge some Medi­care claims this way.

“It’s im­por­tant to re­mem­ber that an early pay­ment is not an ex­tra pay­ment – it’s just the nor­mal pay­ment paid early. Peo­ple may need to bud­get care­fully so this pay­ment lasts un­til their next pay­ment is due.”

Peo­ple can trans­fer funds to their Ba­sic­sCard through­out the hol­i­day pe­riod by us­ing self-ser­vice or phon­ing 1800 132 594 be­tween 8am-5pm. Ba­sic­sCard bal­ances can be checked at any time by phon­ing 1800 057 111.

Find out more at hu­manser­vices.gov. au/hol­i­days.

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