Bank closures anger residents due to further travel times to branches,
AS A Westpac customer of more than 35 years, Mark Ferretti said he was extremely disappointed to hear his local branch would be closing later this year.
Mr Ferretti said he found out about the closure of the Beerwah Westpac branch from a letter the bank sent to his son, who had only recently opened two accounts at the branch.
“He actually got a letter saying it was closing and talking about how more and more people are moving to online banking,” Mr Ferretti said.
“I was really disappointed when I heard about it because Beerwah is a regional hub for the Glasshouse Mountains area.”
The Glasshouse Mountains resident regularly uses the branch to do his banking and said there would be many people in surrounding areas impacted by the closure.
“People come from places like Landsborough, Beerburrum, Peachester and Woodford to use this branch because it’s in a central location,” Mr Ferretti said.
“Now the closest branches would be Caloundra, Morayfield or Buderim, which are all a good half-hour away, or more in traffic.”
A Westpac Bank representative said there had been a significant decline in the usage of the Beerwah branch, which had an average of 35 transactions undertaken each day, compared to the Buderim branch, which had almost double the number of bank transactions.
“Over the past few years, we’ve experienced a significant decline in customer transactions undertaken at our Westpac Beerwah branch, as more and more customers choose to undertake their banking in different ways, for example digital banking,” the representative said.
“We wish for the community to know this is not a decision we take lightly, but in response to changes in the way our customers are choosing to bank, we have made a decision to close the branch.
“When doing this we take a number of factors into consideration, including usage, location, proximity to other services and community needs.”
The Beerwah branch will cease trading on Friday, November 23, and the Caloundra branch will take over the management of customers’ banking.