Learn­ing about your ve­hi­cle

Rod’s team happy to serve you

Central Queensland News - - HOLIDAY MOTORING ADVERTISING FEATURE -

THE team at Rod’s Auto Electrics & Air Con­di­tion­ing have en­tered their busiest time of year, as de­mand for well-func­tion­ing air-con­di­tion­ing units rises along with the tem­per­a­ture.

Own­ers Rod and Tracey Van­der­see pride them­selves on not only fix­ing car air-con units, but help­ing their cus­tomers un­der­stand how their car’s cool­ing sys­tem works so it can be prop­erly main­tained.

Mrs Van­der­see said there were many parts that con­trib­ute to how an air-con unit works, and it’s cru­cial car own­ers learn more about how to keep it func­tion­ing at its best as well as book­ing in for an air-con ser­vice ev­ery four years.

“It’s worth your while get­ting the air-con checked if you’re go­ing to keep your car long-term,” she said.

“We pride our­selves on talk­ing things through and help­ing cus­tomers to un­der­stand their car and how it works and what’s caused a prob­lem.”

Mr Van­der­see, who started the busi­ness in 2000, is able to ef­fi­ciently di­ag­nose faulty or leaky air-con­di­tion­ing sys­tems to min­imise en­vi­ron­men­tal ef­fects.

Mrs Van­der­see said that along with help­ing reg­u­lar clients, she found sat­is­fac­tion in help­ing trav­ellers and grey no­mads head­ing north to fix any is­sues on their way through town.

“Some­times we help them with some­thing that has al­ready cost them a for­tune by the time they get here, and they drop back in with boxes of choco­lates,” she said.

“And some­times they put a re­sponse on so­cial me­dia — those are the re­ward­ing mo­ments.”

She said that with her hus­band and seven staff mem­bers, she “loves what we’re do­ing”.

“We’re a fam­ily busi­ness, we em­ploy lo­cal peo­ple, and we want to be here for another 18 years.

“We like to do the right thing by our cus­tomers and pro­vide good ser­vice.”

It was also vi­tal, Mrs Van­der­see said, for the busi­ness to con­tinue em­ploy­ing ap­pren­tices who at­tended col­lege and kept up to date with new cars, sys­tems and meth­ods of main­te­nance.

Rod’s Auto Electrics & Air Con­di­tion­ing pro­vides au­to­mo­tive air-con­di­tion­ing checks, ser­vices and re­pairs for elec­tri­cal is­sues, start­ing and charg­ing is­sues, re­tail prod­ucts such spot­lights and light­bars, bat­ter­ies, and trailer brakes.

“There is a high de­mand for what we do, es­pe­cially air-con­di­tion­ing re­pairs at this time of the year,” Mrs Van­der­see said.

“We en­deav­our to give our cus­tomers good old-fash­ioned ser­vice and the key to run­ning the busi­ness is hard work and a great team.”

PHOTO: CON­TRIB­UTED

Rod's Emer­ald. Auto Electrics,

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