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In Ja­pan, the word omote­nashi loosely trans­lates to mean ‘self­less hos­pi­tal­ity’. This is one of the cor­ner­stones of Relux, a mem­bers-only book­ing ser­vice that se­lects and vets ho­tels and traditional ryokan inns across Ja­pan, in­clud­ing many in Tokyo. With a cus­tomer-first ethos, they guar­an­tee the low­est prices in Ja­pan or will re­fund the difference, and ev­ery book­ing earns re­ward points that can re­duce the cost of your next trip.

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