New num­ber for live­stock queries

Countryman - - LIVESTOCK -

The Depart­ment of Pri­mary In­dus­tries and Re­gional De­vel­op­ment has in­tro­duced a sin­gle phone num­ber for all in­quiries re­lated to live­stock brands and Na­tional Live­stock Iden­ti­fi­ca­tion Sys­tem.

The num­ber 1300 WA NLIS (1300 926 547) will now be the on­estop shop for pro­duc­ers, agents, sa­le­yards, abat­toirs or any­one within the WA live­stock in­dus­try re­quir­ing as­sis­tance with reg­is­ter­ing or iden­ti­fy­ing stock, prop­erty iden­ti­fi­ca­tion codes or for sup­port with any as­pect of the NLIS process.

Depart­ment Live­stock Biose­cu­rity di­rec­tor Peter Gray said hav­ing one point of call would make it eas­ier for in­dus­try to meet live­stock trace­abil­ity re­quire­ments, which would ben­e­fit the en­tire in­dus­try.

“Do­mes­tic and in­ter­na­tional mar­kets ex­pect our live­stock and live­stock prod­ucts can eas­ily be traced should there be a food­safety in­ci­dent or dis­ease out­break,” Dr Gray said.

“Ac­cu­rate and com­plete trace­abil­ity in­for­ma­tion is vi­tal to un­der­pin our ex­port of meat and live­stock and the new 1300 num­ber will make it eas­ier for sup­port to be pro­vided.

“Re­spon­si­bil­ity for our trace­abil­ity sys­tem be­gins with pro­duc­ers when they reg­is­ter with the depart­ment to own live­stock and are is­sued with a stock brand, PIC and reg­is­tered iden­ti­fiers.

“Each in­di­vid­ual an­i­mal must then be iden­ti­fied us­ing the reg­is­tered iden­ti­fiers ap­pro­pri­ate for each species.”

The move­ments of live­stock through the sup­ply chain or from prop­erty to prop­erty must be ac­com­pa­nied by a pa­per or elec­tronic way­bill which pro­vides de­tails of the con­sign­ment.

Th­ese de­tails are then recorded in the web-ac­ces­si­ble NLIS data­base, which is used to store and cor­re­late the move­ment data and as­so­ci­ated de­tails across all ju­ris­dic­tions.

The 1300 num­ber will op­er­ate dur­ing busi­ness hours and con­nect callers through a menu sys­tem di­rectly to a depart­ment tech­ni­cal or ad­min­is­tra­tive of­fi­cer who can an­swer their en­quiry.

This will en­able the depart­ment to bet­ter mon­i­tor in­quiries and tar­get com­mu­ni­ca­tion and ad­vice to­wards ar­eas that re­ceive a higher num­ber of calls. •

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