FACE-2FACE: Lisa Pile

VICE President Sales AU/NZ Regent Seven Seas Cruises.

1. What mo vates you in your career?

I truly love what I do. I know we are not saving lives, but I very much hope we are enhancing many. I do jump out of bed each morning! 2. Most common assump on people make about your job?

It’s all fun!

3. What is the key to building great rela onships with agents?

Being available, honest, understanding their requirements as well as those of their clients, providing a quality product/service which they can sell with confidence and never undermining them. 4. Biggest challenge facing the industry?

Capacity and port access.

It is predicted that the cruise industry will carry 40 million passengers by 2027. Australia has a huge opportunity to benefit from this, but growth of the industry in this country is dependent on our ports being able to accommodate more capacity – the problem is especially acute in Sydney. 5. Advice for up‐and‐comers?

It’s a cliche I know, but you have to really love what you do. We spend a lot of time at work. If you love what you do, you’ll have great energy and want to

continue to learn and develop. 6. What was your best fam?

In Aug 2016, we took 50 of Australia & New Zealand’s top travel agents on the inaugural voyage of Seven Seas Explorer; the most luxurious ship ever built, sailing from Barcelona to Lisbon. It was the most fantastic experience, the people make the memories all the more special. 7. My next cruise will be…

In Nov on Seven Seas Explorer.

I love the Mediterranean outside of the traditional peak period. I will celebrate my birthday in Rome - does it get much better? 8. Favourite cruise des na on?

The Mediterranean is fun.

9. Celebrity you’d like to cruise with? Clive James, Barry Humphries.

10. Favourite thing to do in port?

Walk the city and find a fabulous place to eat and experience local food and wine whilst people watching. 11. When not at work, how do you spend your me?

Catching up with my beautiful family and friends.