Viking goes dig­i­tal Scenic Eclipse de­layed once again

Cruise Weekly - - Front Page -

VIKING Cruises has re­leased the first is­sue of its new dig­i­tal mag­a­zine, Viking Ex­plorer So­ci­ety News.

The 51-page pub­li­ca­tion, which is dis­trib­uted to Viking’s past guests via email, takes a de­tailed look at the com­pany’s lat­est cruise itin­er­ar­ies, also of­fer­ing up a se­ries of des­ti­na­tion fea­tures, recipes, and spe­cial of­fers cu­rated es­pe­cially for Viking Ex­plorer So­ci­ety mem­bers.

“This dig­i­tal mag­a­zine is a great way for us to keep our val­ued guests up-to-date with what’s hap­pen­ing,” said Michelle Black, MD, Aus/NZ.

A FUR­THER seven de­par­tures of Scenic Lux­ury Cruises & Tours’ highly an­tic­i­pated Scenic Eclipse have been can­celled due to is­sues at the Croa­t­ian ship­yard where the ground­break­ing ves­sel is be­ing con­structed.

Late yes­ter­day Scenic con­firmed that the first sail­ing date for Eclipse had been amended to 13 Apr 2019 “due to the con­tin­u­ing fi­nan­cial is­sues at Ul­janik ship­yard and the re­sul­tant strike by spe­cial­ist en­gine and sys­tems com­mis­sion­ing work­ers”.

Although progress on the ship’s in­te­ri­ors and other ar­eas of the fi­nal build stage is pro­ceed­ing apace, six weeks of time has been lost and “it will not be pos­si­ble to catch up,” Scenic said.

Af­fected guests will re­ceive a full re­fund of the cost of their Scenic Eclipse cruise and “con­sid­er­a­tion of any other rea­son­able as­so­ci­ated costs in­curred with their travel plans”.

Any who re­book an Eclipse voy­age by 31 Mar 2019 will also re­ceive a fu­ture cruise credit to the value of 25% of the cost of the re­booked cruise.

It’s the sec­ond time the ship has been de­layed ( CW 05 Jul 2018), with the in­au­gu­ral voy­age ini­tially planned for late Aug pushed back un­til the end of Jan 2019.

This lat­est is­sue means the ship is an­tic­i­pated to set sail nine months later than ex­pected.

“Scenic ac­knowl­edges the re­gret­table im­pact this has on guests and un­der­stands their dis­ap­point­ment at this change in sail­ing date,” the com­pany said.

Scenic said it had be­gun reach­ing out to im­pacted guests and their travel agents to pro­vide de­tails on re­fund­ing and re­book­ing pro­cesses.

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