Medal­lion rolling out

Cruise Weekly - - News -

PRINCESS Cruises’ wear­able tech­nol­ogy Ocean Medal­lion is likely to be rolled out in Aus­tralia within the next 12-18 months, ac­cord­ing to the line’s Group Pres­i­dent Jan Swartz.

The de­vice is now in use in con­junc­tion with an app on board Caribbean Princess ( pic­tured), giv­ing guests key­less en­try to their rooms, high-speed wi-fi, ac­cess to dig­i­tal en­ter­tain­ment and a range of other ser­vices.

At the re­cent World’s Lead­ing Cruise Lines Next Wave Sum­mit, Swartz said new lay­ers of func­tion­al­ity were be­ing added to the sys­tem each week.

“On Caribbean Princess as we sit here to­day we now scale to 100% of our guests wear­ing the de­vice which en­ables them to ex­pe­ri­ence the cruise and elim­i­nate so many tiny points of fric­tion,” she said.

“You can get on the ship much more quickly. You have key­less en­try to your room. You have per­son­alised ser­vice where the crew is served up in­for­ma­tion about you and your pref­er­ences... so they can then make sug­ges­tions about what ac­tiv­i­ties are go­ing to be best for you.”

Swartz said the sys­tem’s lo­ca­tion ser­vices had proved par­tic­u­larly pop­u­lar, en­abling guests to see where their chil­dren or other travel com­pan­ions were on board.

The de­vice also pro­vided “land­like” in­ter­net speeds, al­low­ing guests to stream Net­flix or to Face­time with fam­ily.

Swartz said Re­gal Princess was now be­ing en­abled with Ocean Medal­lion and would of­fer the ser­vice on all cruises by Feb, af­ter which a time­line would be es­tab­lished for the wider fleet.

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