FACE-2-FACE:

Mark Kinchley

Regional Manager New Zealand RCL Cruises New Zealand.

1. What is the favourite part of your job?

The job is very varied and as such every day is different with new challenges. Working with our trade partners is special and they continue to be an absolutely integral part of our business strategy.

2. What is the key to success in the cruise industry?

The challenge. The company was looking to open an office in New Zealand and I had taken a short break from travel and was ready for the next challenge of building our brands here. To me, there was so much potential in the region which really excited me.

3. What is the biggest challenge facing the industry?

For us right now it is the loss of Peter McCormack. Peter has played a huge part in the growth of our brands in New Zealand, and is dare I say it loved by the New Zealand cruise community. Peter retired at the end of Jul and he will be sorely missed by everyone in New Zealand.

4. Advice for up-and-comers?

As an industry we are constantly evolving so my advice is to always keep moving forward. I have worked in the industry 38 years and every day I look to learn something new. Always act with integrity, dignity and respect those you work with and for.

5. What was your best fam?

Sailing on Celebrity Cruises’ newest ship Celebrity Edge last Dec. I have never seen a ship like her and she’s proving to be hugely popular with Kiwis. Edge is truly spectacular, sophisticated and in my opinion is unrivalled when it comes to a modern luxury holiday. I would sail on her tomorrow but have to work.

6. How do you wind down a er a busy week?

By spending as much time as I can with my family. I enjoy hanging out with them, going to the gym & swimming at our local beach in the summer.

7. What should the cruise ship of the future look like?

I think we’re in a very innovative industry with a bright future. There’s an appetite for ships focused on specific cruising demands such as eco-tourism, resort ships, contemporary design & luxury.

8. When not at work, how do you spend your %me?

I do have several writing projects which, like many, do not get enough time spent on them - but one day!