New CLIA learning hub

CRUISE Lines International Association (CLIA) Australasia has launched its “next-generation” education platform, offering members access to a new learning experience in a single, streamlined location.

The new platform, which is live today, introduces a range of new features & content, and simplified services to make agents’ work easier, as well as boosting their cruise knowledge, by combining the existing CLIA Learning Academy and CLIA Member Hub.

The new Hub has been under development since last year, and introduces dedicated areas for individual cruise lines, allowing agents to access information such as Business Development Manager contact information, view webinars, download brochures, find news and promotions, and undertake training offered by cruise lines.

The Hub also offers an amalgamated calendar that combines CLIA events with cruise line-specific calendars, while existing education components have also been updated, with new courses being introduced as part of a new, streamlined learning structure.

“The new system creates a better and more cohesive experience for travel agent users while at the same time providing a foundation for expansion in the future,” said CLIA Head of Int’l Training & Development Peter Kollar (pictured).

“CLIA Australasia took the opportunity to develop a new system to evolve and grow...at a time when education has never been more important...we’ll continue to add more content over the year ahead and beyond.”

Head to cruising.org.au to access the portal.

CLIA on Fri also announced the establishment of a social media campaign to help rebuild the industry’s reputation (CW 01 May).

The entire sector is urged to participate and promote positive cruise messages in the face of recent adverse coverage, focusing on the facts about the benefits cruising brings to the community.