Education raises engagement

EVEN in difficult times, the level of engagement and dedication among travel agents seems stronger than ever.

Last week, CLIA members achieved a record for the number of new accreditations awarded in a single week – 20 in all, which is more than double the usual weekly rate in Australia and New Zealand.

This is encouraging given the challenging times we’re in.

It also provides an endorsement for the new online learning platform CLIA unveiled last month, which offers a more streamlined and engaging experience for travel agents.

We’re also pleased with the response to our new Cruise Champion course, which aims to address many of the myths and misperceptions that surround cruising.

So far more than 130 travel agents have completed the course, helping them to become ambassadors for cruising.

To provide further backing for supporters of our industry, we’ve now made Cruise Champion available to those outside CLIA’s membership as well.

This will provide a taste of the education options available through CLIA while at the same time raising awareness about the efforts cruise lines go to in areas like safety, health and the environment.

To find out more, explore the Members Hub at www.cruising.org.au.

For non- member access to Cruise Champion, CLICK HERE.