A-ROSA is a-ready

Cruise Weekly - - News -

A ROSA Cruises has made its train­ing de­but in Cruise Lines In­ter­na­tional As­so­ci­a­tion (CLIA) Aus­trala­sia’s new Mem­bers Hub (CW 04 May).

The new part­ner­ship be­tween A-ROSA and CLIA Aus­trala­sia will see a train­ing mod­ule of­fered, which has been de­signed specif­i­cally for the re­gion’s travel agents.

The new ini­tia­tive aims to pro­vide de­tailed in­sight into A-ROSA, and its po­si­tion­ing within the Euro­pean river cruise mar­ket.

A-ROSA Re­gional Di­rec­tor Aus­tralia & New Zealand Bir­git Eis­bren­ner said new ed­u­ca­tion tools had be­come crit­i­cal for agents in an in­creas­ingly com­plex mar­ket, al­low­ing them to ex­pertly dif­fer­en­ti­ate prod­uct.

“A-ROSA’s on­line course cov­ers top­ics such as the line’s points of dif­fer­ence, prod­uct, fleet and itin­er­ary de­tails, pric­ing in­for­ma­tion and much more,” she said.

“Now is the per­fect time for agents to get up-to-date with prod­uct train­ing, as it won’t be long un­til cus­tomers will plan their 2021 Euro­pean hol­i­days.”

A-ROSA joined CLIA Aus­trala­sia at the start of this year as part of an ex­pan­sion into Aus­tralian and New Zealand mar­kets

(CW 21 Jan).

The cruise line has also re­cently com­mit­ted to restart­ing its river sail­ings on the Douro River on Thu (CW 09 Jun).

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