A-ROSA is a-ready
A ROSA Cruises has made its training debut in Cruise Lines International Association (CLIA) Australasia’s new Members Hub (CW 04 May).
The new partnership between A-ROSA and CLIA Australasia will see a training module offered, which has been designed specifically for the region’s travel agents.
The new initiative aims to provide detailed insight into A-ROSA, and its positioning within the European river cruise market.
A-ROSA Regional Director Australia & New Zealand Birgit Eisbrenner said new education tools had become critical for agents in an increasingly complex market, allowing them to expertly differentiate product.
“A-ROSA’s online course covers topics such as the line’s points of difference, product, fleet and itinerary details, pricing information and much more,” she said.
“Now is the perfect time for agents to get up-to-date with product training, as it won’t be long until customers will plan their 2021 European holidays.”
A-ROSA joined CLIA Australasia at the start of this year as part of an expansion into Australian and New Zealand markets
(CW 21 Jan).
The cruise line has also recently committed to restarting its river sailings on the Douro River on Thu (CW 09 Jun).