Cruiseco plots course to re­cov­ery

Cruise Weekly - - Front Page -

THE Cruiseco con­sor­tium firmly be­lieves there is con­sid­er­able pent-up de­mand for cruis­ing, and is work­ing hard to pre­pare new prod­ucts and sup­port its mem­bers as they be­gin mar­ket­ing to their clients again.

This week the whole­saler re­leased the first in a new pod­cast se­ries, which in­cludes an in­ter­view with Cruiseco co­founder Kevin Dale, who told lis­ten­ers “it’s like we’re liv­ing in two dif­fer­ent worlds”.

“There’s the me­dia side of things, who have no ex­pe­ri­ence, em­pa­thy or un­der­stand­ing of cruis­ing, and then there’s the other side - as many of you know from your own clients - we es­ti­mate there’s about 40% of past pas­sen­gers who’ve al­ready told us they will travel again as soon as they’re al­lowed to, be­cause they have com­plete faith in the man­age­ment of the cruise lines through their own ex­pe­ri­ence and see­ing how ev­ery­thing works on board.”

Dale said Cruiseco had been told “very re­li­ably from CLIA” that the cruise lines are do­ing a lot of work be­hind the scenes, with em­barka­tion pro­ce­dures be­ing the last piece of the puz­zle, be­cause “as you know, the virus doesn’t hap­pen on the ship, it’s brought on”.

The Cruiseco pod­cast also sees in­terim CEO Nic Cola dis­cussing new prod­uct with Dean Sin­clair, who con­firmed the group is work­ing closely with sev­eral key cruise line sup­pli­ers to de­velop prod­uct for the post-COVID era, through 2021 and into 2022.

New ideas and con­cepts in­clude es­tab­lish­ing relationsh­ips with new sup­pli­ers around the world who can of­fer more unique ex­pe­ri­ences for Cruiseco pack­ages, in­clud­ing grow­ing op­por­tu­ni­ties for cruises to be com­bined with train jour­neys in Asia, Europe and the Amer­i­cas.

Sin­clair also con­firmed Cruiseco was work­ing with Jour­ney Be­yond to cre­ate prod­uct around their lux­ury train of­fer­ings such as The Ghan and The In­dian Pa­cific.

Sin­clair said Cruiseco is look­ing at a se­ries of small group tour­ing ex­pe­ri­ences to com­ple­ment a range of cruises in Europe for 2021, with po­ten­tial for some self-drive hol­i­day com­bi­na­tions in western Canada.

The con­sor­tium is also plan­ning an­other Mekong char­ter pro­gram in 2021 in part­ner­ship with Lo­tus Cruises on the Mekong Nav­i­ga­tor and the new Mekong Jewel.

The pod­cast also fea­tures an in­ter­view with out­go­ing Sil­versea MD Adam Arm­strong, while CLIA’s Peter Kol­lar also ap­pears speak­ing about agent train­ing.

To lis­ten CLICK HERE.

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