CA­REER PRO­FILE Philip’s daily ad­ven­ture

Dubbo Photo News - - Dubbo Works -

With a long his­tory in cus­tomer ser­vice, Philip Roberts is the per­fect fit as the store man­ager at Mitchells Ad­ven­ture where sell­ing ex-army sup­plies and han­dling knives is just the be­gin­ning, NATALIE HOLMES re­ports. PHILIP Roberts has been work­ing at Mitchells Ad­ven­ture for four years now, and rel­ishes be­ing able to help cus­tomers find ev­ery­thing they need for their next camp­ing ex­pe­ri­ence.

“I have a fairly long his­tory in var­i­ous types of cus­tomer ser­vice and this seemed like a log­i­cal next step,” he ex­plained.

Daily tasks of the role in­clude open­ing the shop and over­see­ing the smooth run­ning of the busi­ness.

“Fur­ther to that are find­ing so­lu­tions to cus­tomer needs and sourc­ing prod­ucts for them when I can, (they) are im­por­tant fac­tors too.”

Mr Roberts said he of­ten re­ceives an in­ter­est­ing re­ac­tion to his cho­sen field.

“Most peo­ple think it must be a boy’s own ad­ven­ture to work in a camp­ing and army dis­posal store. I tell them, ‘It’s like Pop’s shed ex­cept you CAN touch stuff.’”

One of the ex­cit­ing as­pects of run­ning Mitchells Ad­ven­ture is the vast ar­ray of camp­ing and army gear avail­able from around the world – which all has its own story to tell.

“We do sell a lot of knives so it pays to be a lit­tle bit care­ful han­dling those.

“Most peo­ple also don’t re­alise that we source ex-is­sue army goods from all over the world in­clud­ing Ser­bian army shirts, US ammo boxes and con­tain­ers, and even Yu­gosla­vian fire fight­ers’ hel­mets.”

And the best part is that the School of Life can of­ten be the ideal train­ing for such a role.

“While qual­i­fi­ca­tions and cer­tifi­cates are good to have, some­times a few miles on the clock and com­mon sense are just as im­por­tant,” Mr Roberts told Dubbo Photo News.

So are there any camp­ing store open­ings avail­able?

“Op­por­tu­ni­ties do arise from time to time.”

PHOTO: DUBBO PHOTO NEWS/SOPHIA ROUSE

Mitchells Ad­ven­ture Store Man­ager, Philip Roberts, be­lieves ‘School of Life’ ex­pe­ri­ence is just as valu­able as qual­i­fi­ca­tions and cer­tifi­cates for a job like his.

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