CAREER PROFILE Philip’s daily adventure
With a long history in customer service, Philip Roberts is the perfect fit as the store manager at Mitchells Adventure where selling ex-army supplies and handling knives is just the beginning, NATALIE HOLMES reports. PHILIP Roberts has been working at Mitchells Adventure for four years now, and relishes being able to help customers find everything they need for their next camping experience.
“I have a fairly long history in various types of customer service and this seemed like a logical next step,” he explained.
Daily tasks of the role include opening the shop and overseeing the smooth running of the business.
“Further to that are finding solutions to customer needs and sourcing products for them when I can, (they) are important factors too.”
Mr Roberts said he often receives an interesting reaction to his chosen field.
“Most people think it must be a boy’s own adventure to work in a camping and army disposal store. I tell them, ‘It’s like Pop’s shed except you CAN touch stuff.’”
One of the exciting aspects of running Mitchells Adventure is the vast array of camping and army gear available from around the world – which all has its own story to tell.
“We do sell a lot of knives so it pays to be a little bit careful handling those.
“Most people also don’t realise that we source ex-issue army goods from all over the world including Serbian army shirts, US ammo boxes and containers, and even Yugoslavian fire fighters’ helmets.”
And the best part is that the School of Life can often be the ideal training for such a role.
“While qualifications and certificates are good to have, sometimes a few miles on the clock and common sense are just as important,” Mr Roberts told Dubbo Photo News.
So are there any camping store openings available?
“Opportunities do arise from time to time.”
Mitchells Adventure Store Manager, Philip Roberts, believes ‘School of Life’ experience is just as valuable as qualifications and certificates for a job like his.