New bus booking tech for Dubbo
DUBBO was unveiled this week as one of the first regional centres in NSW where customers will be able to track the arrival of their bus and get an indication of available seating in real time.
Minister for Regional Transport and Roads Paul Toole said the technology would be rolled out on about 85 buses in the city as part of the first phase of the Transport Connected
Bus (TCB) Program.
It will allow customers to track the location of a bus, its estimated arrival at a stop, and check how full the bus is.
“Dubbo is one of three regional centres state-wide that is leading the charge on real-time tracking. It will allow customers to see exactly when their bus will be arriving, which means less time waiting at the stop and more time at your destination,” Mr Toole said.
Ogden’s Coaches Dubbo Manger Peter Ogden said local operators would also benefit from the roll-out with access to more accurate data and tools to improve services and keep buses running on time.
“This technology will capture information about the number of customers getting on or off at a particular stop. This will give us a more accurate picture of how and when customers are travelling, which will make it easier for us to understand where service improvements need to be delivered,” Mr Ogden said.
The roll-out of the first phase of the technology is nearing completion and will launch to customers by the end of July.
Customers travelling in regional NSW will be able to view reliable timetable information and real-time updates using the Transport for NSW Trip Planner tool at www. transportnsw.info and other transport apps.