Priority service, international flavour
AOM Khantrikrom has spent the past four years in Dubbo after moving from Thailand, initially working at Dubbo’s Rose Garden Thai Restaurant prior to joining the Lotus Café staff.
“I have family here. Dubbo’s a lovely town, a beautiful town. It was very different living in Thailand, we have different food, different people, it’s different from here,” she told Dubbo Photo News and said providing the best customer service possible is in her blood.
“I grew up in the country but I had my job in the city. I worked in hotels and restaurants. I like hospitality, it’s what I enjoy and maybe in the future I’d like to have my own business.
“I love to do coffee (and) serve cakes. I’m so happy at work. Most of our customers are really lovely and that makes me happy working here. I enjoy the interaction.”
The 32-year-old says when she puts so much time and effort into making a cup of coffee “just right”, she appreciates it when she gets positive reactions from her clients.
“I’m so happy when I can make them happy.
“I don’t know why I enjoy providing good customer service so much. I just like helping them and making them happy – that gives me satisfaction and it makes me love my job. When I can give (customers) what they want, I’m happy.”
Aom is also full of praise for her boss and says the importance of a cheerful disposition and ability to have a yarn with customers is something she’s learnt firsthand at Lotus.
“Linh is gorgeous, she’s beautiful. A lot of people come to Lotus because of her and I’ve learnt so much from her.”