Communicating with clients to strive for confidence
AFTER moving to Dubbo less than three months ago, Olivia Job is keen to further her experiences by working in the finance industry while studying.
A client service coordinator at Principlefocus, Olivia describes herself as the middle ground in between clients and accountants, her role being to create financial reports and liaise with clients to allow for accountants to specialise in their work.
Commencing her position at the end of January this month, Olivia says her knowledge of working in the finance industry has developed significantly.
“It’s really great experience and I’m glad I’m doing this while I’m studying parttime as it provides me the opportunity to grow and discover what I actually want to do and like about the field,” she continues, saying she learns new information every day.
Being new to town, Olivia has experienced many personal changes to her lifestyle, including work challenges. The company has experienced many internal changes and she says it’s always difficult starting a new job.
“Sometimes you feel like you don’t know what you’re doing, but my team have been very supportive,” Olivia says she travels to Warren every second Monday and Tuesday as the company has a space there.
Currently studying part-time accounting through the University of New England, she hopes to finish her degree by the end of the following year and explains that she found an advertisement and imagined it would be great for her to career to commence work while studying.
“If I’m studying to be an accountant in the future, I might as well try it now and gain more opportunity through work,” she adds.
Olivia tells Dubbo Photo News that her family own a property in Hillston and thought Dubbo would be a stable in between her university lifestyle and family.
“I knew a few people in Dubbo so it made the transition easier,” she says, adding that she’s looking forward to changing her environment as she can meet new people and focus on developing her professional career.
“I still haven’t settled in completely, but I’m learning the ropes.”
Olivia envisions herself staying in Dubbo for the next three to five years to eventually be employed as an accountant.
“This line of work is great for me currently as it is not too demanding and I’m not providing financial advice, but I get to build strong relationships with both clients and accountants.
“I’ve learnt that I really like communicating with clients,” she says that this opportunity has opened avenues of consulting and correspondence.
By the time she finishes her degree, Olivia hopes to gain a deeper understanding in the financial field and see where opportunities can take her.