Ko­matsu re­lease new ver­sion of Kom­trax mon­i­tor­ing sys­tem

Ko­matsu has re­leased a new ver­sion of its Kom­trax re­mote mon­i­tor­ing sys­tem

Earthmovers & Excavators - - Contents -

The Kom­trax sys­tem uses satel­lite-based information com­mu­ni­ca­tion tech­nol­ogy (ICT) to pro­vide con­stant mon­i­tor­ing of every ma­chine, in­clud­ing op­er­a­tional con­di­tions and sta­tus to help in­crease ma­chine safety, pro­duc­tiv­ity, up­time and avail­abil­ity, as well as re­duce cus­tomers’ costs per tonne and per hour.

Lead­ing the changes in the up­date is the new web­site in­ter­face. Com­pat­i­ble with smart­phones, tablets and com­put­ers, it gives users ac­cess to information in a more un­der­stand­able for­mat.

Ko­matsu says the new Kom­trax is geared to­wards help­ing cus­tomers get the most out of their ma­chines and is much more in­ter­ac­tive and user friendly than pre­vi­ous ver­sions.

“We are lead­ing the in­dus­try into the fu­ture with our use, ap­pli­ca­tion and un­der­stand­ing of teleme­try tech­nol­ogy, and how it can help our cus­tomers re­duce their ma­chine op­er­at­ing costs, and in­crease ef­fi­ciency, pro­duc­tiv­ity, and prof­itabil­ity,” Ko­matsu general manager – cus­tomer so­lu­tions Todd Con­nolly says. “We built this lat­est ver­sion with our cus­tomers in mind, so it’s much eas­ier for them to track and as­sess the per­for­mance of their ma­chine.”

The new Kom­trax re­tains the key se­cu­rity fea­tures Night Lock and Cal­en­dar Lock. Us­ing these services, ma­chines can be locked down with the en­gine dis­abled out­side work­ing hours or for ex­tended pe­ri­ods of time. These se­cu­rity fea­tures work with Kom­trax’s lo­ca­tion services, which have been switched to the Google Maps sys­tem.

“Users will find our move to Google Maps makes Kom­trax a lot eas­ier and more con­ve­nient to use; it ren­ders faster, and you can get direc­tions to a ma­chine with just a sin­gle click,” Ko­matsu Kom­trax sys­tems co-or­di­na­tor Mary Jo O’Dono­van says.

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