HE­LEN HUNTLY-BAR­RATT

Elite Agent - - COVER STORY - CAS­SAN­DRA CHARLESWORTH

He­len Hunt­lyBar­ratt came to First Na­tional By­ron Bay with a wealth of ex­pe­ri­ence be­hind her. She had pre­vi­ously worked for some of the in­dus­try’s big­gest names in Syd­ney, with a re­sume that in­cluded es­tab­lish­ing new of­fices and train­ing agents.

“That’s how I met Chris,” she says. “I walked into the First Na­tional of­fice and could see it was by far a stand­out busi­ness. Ba­si­cally, I door­knocked him and he’s never for­got­ten it.”

He­len took time off to travel over­seas, but when she re­turned knew it was time to “get back on the tools”.

“I was about to sign a con­tract with another brand. Chris said, ‘Don’t sign any­thing yet. Have a cof­fee with me and just give it 20 min­utes’.”

Two hours later, He­len was an agent for the First Na­tional brand.

“At the time I didn’t know any­one here. It was the sup­port of the team around me that gave me the con­fi­dence, tenac­ity and de­ter­mi­na­tion to kick some goals in a com­mu­nity I didn’t know.” And kick some goals she did, work­ing tire­lessly to es­tab­lish a pres­ence in the tight-knit com­mu­nity.

Twelve years later, He­len is a di­rec­tor of First Na­tional By­ron Bay and has just ap­pointed an as­sis­tant. The de­ci­sion to bring in help comes off the back of one of her best years to date.

“It’s just not sus­tain­able. We all talk about real es­tate be­ing the long game, but how many agents con­sis­tently write $800k to $900k on their own? I did it once, but I was ex­hausted. You have to have peo­ple to step into the role if you need them to.”

He­len’s team mem­ber is Jas­min McC­ly­mont, who came to her through the “Chris Han­ley re­cruit­ment fil­ter – which is one of the best re­cruit­ment fil­ters I’ve ever seen,” she adds. “He has this knack and feel­ing for it.”

Now He­len is look­ing to em­ploy sim­i­lar lead­er­ship tac­tics as she takes her busi­ness to the next level.

“It’s about lis­ten­ing, trust­ing, and car­ing, rather than just talk­ing. Peo­ple need to trust you and see you do­ing ev­ery­thing in their best in­ter­est. Great lead­er­ship is just that.”

Mean­while, He­len notes, agents may get the fo­cus but be­hind the scenes there’s a wealth of in­valu­able sup­port. “We have so many re­sources in our busi­ness, it’s like a jig­saw. When it’s work­ing beau­ti­fully it’s just a beau­ti­ful thing to watch.”

"It was the sup­port of the team around me that gave me the con­fi­dence, tenac­ity and de­ter­mi­na­tion to kick some goals in a com­mu­nity I didn't know.”

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