The Agency’s Strate­gic Agenda for PM

Elite Property Manager - - News -

On step­ping up to the top spot as CEO of The Agency, Matt La­hood laid out his strate­gic agenda for prop­erty man­age­ment.

1. RENT ROLL GROWTH:

“We are go­ing to have a ro­bust prop­erty man­age­ment busi­ness be­hind us with a sig­nif­i­cant rent roll; our tar­get is 10,000 prop­er­ties na­tion­ally un­der man­age­ment over the next three years,” says Matt.

2. BE­ING TENANTCENTRIC:

“Ten­ants will be a big part of The Agency land­scape and op­er­a­tional fo­cus,” says Matt. This is likely where The Agency’s strong card of be­ing owned by Aus­net Fi­nan­cial Ser­vices comes into play. “There is a syn­ergy that oc­curs be­tween pro­fes­sional ser­vices linked through own­er­ship and housed in one brand at the coal face of cus­tomer in­ter­ac­tion,” he adds.

3. IN­TE­GRATED VALUE CHAIN:

“Cur­rently in Perth we of­fer The Agency real es­tate ser­vices, Mort­gage & Fi­nance So­lu­tions, Land­mark Set­tle­ments, Aus­net In­sur­ance, Aus­net Fi­nan­cial Plan­ning and Aus­net Prop­erty Man­age­ment Strate­gies. We’ll be rolling th­ese ser­vices out na­tion­ally to be­come a com­plete on­estop shop,” says Matt.

4. LEAD­ING WITH PROP­ERTY MAN­AGE­MENT:

Matt says: “The Agency will be im­ple­ment­ing a ‘client for life’ strat­egy. We want to cre­ate an en­vi­ron­ment that ed­u­cates our ten­ants on how to im­prove their po­si­tion and get off the rental wheel onto a path to build­ing wealth. I feel pas­sion­ate about this strat­egy.”

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.