The Agency’s Strategic Agenda for PM
On stepping up to the top spot as CEO of The Agency, Matt Lahood laid out his strategic agenda for property management.
1. RENT ROLL GROWTH:
“We are going to have a robust property management business behind us with a significant rent roll; our target is 10,000 properties nationally under management over the next three years,” says Matt.
2. BEING TENANTCENTRIC:
“Tenants will be a big part of The Agency landscape and operational focus,” says Matt. This is likely where The Agency’s strong card of being owned by Ausnet Financial Services comes into play. “There is a synergy that occurs between professional services linked through ownership and housed in one brand at the coal face of customer interaction,” he adds.
3. INTEGRATED VALUE CHAIN:
“Currently in Perth we offer The Agency real estate services, Mortgage & Finance Solutions, Landmark Settlements, Ausnet Insurance, Ausnet Financial Planning and Ausnet Property Management Strategies. We’ll be rolling these services out nationally to become a complete onestop shop,” says Matt.
4. LEADING WITH PROPERTY MANAGEMENT:
Matt says: “The Agency will be implementing a ‘client for life’ strategy. We want to create an environment that educates our tenants on how to improve their position and get off the rental wheel onto a path to building wealth. I feel passionate about this strategy.”